I coach a lot of business owners, almost without fail that business owner is "trying to save money" by finding cheap marketing. He'll tell me he's looking for the most economic marketing, however, he's probably ...

What makes you better than your competition? Let me give you a hint, it’s not because you are less expensive than your competition or because of your great customer service. When you start giving away ...

Do you frequently hear that customers are unhappy about something, and sometimes they are downright frustrated. Yet, what you hear from your employees is, “Stupid customers! They just don’t understand how to use the product”? ...