Author's articles

Why is tea good for your health?
By Rachel Mc · 13 years ago
The potential health effects of tea drinking have been studied ever since its first recorded usage in China approximately 5000 years ago. The possible health benefits of tea have been the subject of more recent ...
How To Justify Your CRM Investment
By Rachel Mc · 13 years ago
Purchasing and installing technology or software is expensive, not only in terms of the initial purchase price but also in the context of installation, training and adoption, all of which implies financial and time costs ...
CRM Systems: Why They’re Not Just For Large Companies
By Rachel Mc · 13 years ago
CRM (customer relationship management) solutions have been around for some time and are often associated with large corporate IT solutions including substantial databases and complex software technologies. It is often felt that such an advanced ...
5 Ways CRM Software Helps Your Sales Force
By Rachel Mc · 13 years ago
Automation Every sales person has a number of regular tasks that don't necessarily require a high degree of skill to perform yet consume a great deal of time. CRM software can make many routine tasks, ...
5 Simple Ways To Keep Your Customers Happy
By Rachel Mc · 13 years ago
Customers are crucial to any business and these days, with high levels of competition you cannot rely on an attitude of 'they need me too'. They will simply go elsewhere, even if your competitor is ...
5 Great Examples of CRM
By Rachel Mc · 13 years ago
Customer relationship management (CRM) software has become an essential element of the IT arsenal of businesses of all shapes and sizes. Different businesses follow different CRM implementations. The following are a few examples of the ...