Author's articles

5 Best Sales Tips for Building Rapport with New Leads and Taking Notes in your Sales Database
By Brent Silveria · 12 years ago
Before getting anywhere in a sales call it’s a known fact that what separates the hacks from the true sales machines is the ability to bond with the buyer. This is not simply a pleasant ...
How to Choose the Best Live Chat Software for a Small Business Web Site
By Brent Silveria · 13 years ago
The ability to chat live with website visitors has become a great way to answer pre-sales questions and provide support for many small business web sites. Choosing the best live chat software for a small ...
The Best Sales Database for Small Business: How to Make an Affordable Choice
By Brent Silveria · 13 years ago
The rise of "cloud" based or online sales database software brings a new level of affordability to small business sales database solutions. The development of web-based solutions such as Google docs is just the start ...