Author's articles

Chief IT Cheerleader

By Eric Bloom · 13 years ago

As an IT department manager, you should be the number one advocate for your group. This is an important IT management strategy. It's your responsibility to make sure that your department gets: The resources it ...

Constructive criticism as an IT imperative

By Eric Bloom · 13 years ago

I’ve said before that being an IT manager would be easy if it wasn’t for the IT staff! Technology tends to be more predictable than people. And effectively managing technologists, a smart, determined and sometimes ...

Making Promises You Can't Keep

By Eric Bloom · 13 years ago

There is an old expression that says, "No good deed will go unpunished." Never has this been more applicable than in IT today. There is more and more emphasis on the technical services coming out ...

Accommodating personal staff needs in IT

By Eric Bloom · 13 years ago

There is an old expression that says, "People should work-to-live, not live-to-work." And, even though it can feel counter intuitive, allowing time off for a technical team member to take care of personal needs can ...

Why you should consider following the company line

By Eric Bloom · 13 years ago

You want to be a successful IT executive? Rule number ONE: While sometimes you can complain about the company to trusted peers, never complain about the company to your subordinates and never, ever to your ...

The Rule of No Surprises

By Eric Bloom · 13 years ago

In the IT business, if it's not my birthday, surprises are almost always a bad thing! Also, a coworker of mine use to say that bad news never gets better with time. These two thoughts ...