Author's articles

Prompt Engineering in Salesforce: How to Optimize Prompts for Einstein GPT
By Ilya Dudkin · 1 day ago
Driven by the desire to achieve a greater level of interaction between an organization and its customers, generative AI is increasingly becoming an element of customer relationship management (CRM), with Salesforce Einstein GPT living up ...
Clean Data in Sales: The Secret Weapon Behind Agentforce’s Business Solutions
By Ilya Dudkin · 5 months ago
In the hyper competitive business landscape, companies are accelerating the use of data driven strategies to get ahead. Not all data is created equal, however. The sheer amount of information some companies amass is nothing ...