Management
Small Business Management Check – In
By D Edward Levy · 11 hours ago
In the United States alone, 99% of all businesses are considered small businesses but within the category itself, businesses can range in size. Many small businesses require teams of employees to perform job related tasks ...
Top New Year Trends for Contact Centers
By D Edward Levy · 2 weeks ago
Contact centers are at the crossroads of demand and technology. A recent McKinsey survey indicated that call volumes were expected to rise in the past year as more consumers prefer to interact with a human ...
Key Small Business Leadership Trends for 2025
By D Edward Levy · 3 weeks ago
The idea of small business usually evokes images of a single owner standing behind a cash register but in reality, many small and midsize businesses have teams with multiple individuals that deliver critical customer services ...
Transforming Leaders Through Leadership Insights
By Peter Tarhanidis · 3 weeks ago
Unveiling a new avenue for leadership development
Leaders face unprecedented challenges in today’s volatile, uncertain, complex, and ambiguous (VUCA) world. Effective leadership is no longer just about managing; it’s about inspiring, adapting, and creating a ...
Small Business Year End Wrap Up
By D Edward Levy · 3 weeks ago
Small businesses are crucial to modern economies and in the European Union alone, 99% of businesses are classified as small and provide 50% of employment in that trading bloc. The past year did prove to ...
A Complete Suite of Entry Level Training Programs
By D Edward Levy · 1 month ago
Small and midsize businesses depend on their frontline teams for day to day operations and delivering customer service. The business can see short and long term benefits when Individuals in frontline teams have the necessary ...
Driving Performance with These Three SMB Priorities
By D Edward Levy · 1 month ago
Small and midsize businesses continue to prove their resilience in the face of shaky global economic fundamentals. For the first half of 2024, a Statista survey of small business owners indicated that 30% of respondents ...
Training Trends for Small Business: 2025
By D Edward Levy · 1 month ago
Small businesses are an integral part of the entire business landscape with recent statistics pegging 90% of all worldwide businesses classified as a small business. Small businesses also provide 50% of jobs, essentially powering the ...
Making Decisions with Purpose: A Friendly Guide
By Cam Yenokida · 1 month ago
Have you ever thought about whether the decisions you’re about to make would be something you’d want shared all over social media? Imagine if your choices were on display for everyone to see—would that change ...
Leveraging Job Marketplaces to Hire Managed Service Experts
By Greg Erhahon · 1 month ago
In today’s fast-paced digital landscape, effective IT support is crucial for organizational success. Businesses globally face increasingly complex technologies and are turning to Managed Services Providers (MSPs) for assistance. As companies seek to tackle these ...
Buying a Ready-Made Company in Estonia: Your Effortless Business Setup
By Subhankar Bhattacharjee · 2 months ago
Starting a business can be a challenging process, but in Estonia, purchasing a ready-made company offers entrepreneurs an efficient and reliable way to get started. With a thriving business environment and transparent regulations, Estonia is ...
How B2B Travel Agencies Transform Corporate Travel
By Monika Kenova · 1 month ago
Business travel plays a critical role in fostering partnerships, securing deals, and driving company growth. However, managing business travel can often become a logistical nightmare for companies without the right tools and expertise. This is ...
SMALL BUSINESS: Areas of Opportunities to Focus On
By D Edward Levy · 1 month ago
Small business optimism took a dip recently with the NFIB reporting the August index at 91.2, down 2.5 points from the month before. Expectations for higher sales also dropped 9 percent which drove the overall ...
Driving Efficiency and Productivity from Frontline Teams
By D Edward Levy · 1 month ago
Although the coronavirus pandemic is becoming a distant memory, small and midsize businesses are still feeling the impacts of lockdowns when it comes to hiring and maintaining service levels for frontline teams. In the United ...
Outsourced credit control – what’s in it for your business?
By Michael Jose · 1 month ago
Outsourcing your credit control offers a wide range of benefits to any business regardless of the industry sector. By delegating this essential function to a third-party provider with a proven track record, businesses both large ...
Managing under stress
By Kamlesh Bonomaully · 2 months ago
Managing under stress is a critical skill that influences personal well-being, productivity, and success in various areas of life, from work and personal relationships to physical and mental health. Stress management isn’t about eliminating stress; ...
Benefits of Active Listening
By Don Merrill · 2 months ago
Did you know that managers spend up to 80% of their day engaged in some form of communication, with listening being the most predominant activity? Yet, studies show that most people only remember about 17-25% ...
How to Resolve Differences in the Workplace Without Argument
By Marty Karr · 4 months ago
I believe many if not most of us who have been in the work force for any length of time have held or expressed a different opinion from their boss/superior, business partner/colleague, or B2B associate ...
5 Proven Ways to Motivate and Retain your Technology Employees
By Jim Lee · 3 months ago
Employee burnout is a big problem in the technology industry. Yet, top talent is vitally important for business growth, here are some tips for IT managers.
5 Proven Ways to Motivate and Retain your Technology ...
10 Reasons to Start Benchmarking Your Business Today
By Joel Lister-Barker · 3 months ago
What is Benchmarking?
Benchmarking in business is the practice of measuring an organization’s performance against others to identify best practices and opportunities for improvement. There are two main types of benchmarking: internal and external. Internal ...