Understanding Dentrix support

Computers & TechnologyTechnology

  • Author Kyle Nicholas
  • Published August 3, 2011
  • Word count 458

Like any business, dentistry too needs the assistance of a software like Dentrix to help improve efficiency at work. When you are efficient in discharging your job, profits are bound to roll in. The software is a market leader in terms of management solutions for the dentistry profession. The technology that it uses allows an individual to blend productivity and profitability successfully. There is yet to a worthy competitor to the software to come onto the scene.

As part of the process of improving efficiency, Dentrix gives you the added benefit of e-services. This simulates the presence of a front office, allowing your staff to be free for more pressing and important matters. Jobs such as data entry, patient history records, sending of reminders to patients and the like are simply and efficiently taken care of. Even the tedious task of processing payment receipts and insurance claims too is taken care of by the software.

When you choose to invest in this software, you are sure to enhance the functioning of your office. Once installed you will have to familiarize yourself with the various features it comes with so that you make maximum use of what it has to offer. There are of course chances that you will run into some technical snags or have some doubts. At this time, having good Dentrix support is of vital importance.

A Dentrix support works at troubleshooting any issues that you may have in the shortest possible time. This means that you are able to function efficiently in a short time. When you are evaluating Dentrix support teams there are a few factors you will need to look into. The speed of response, especially in relation to critical issues is important. Look for those who have same-day assistance as well as those who handle an issue within a day. A good support company will of course first try and resolve your complaint on the phone itself making things all the more easier.

Once you have chosen your service provider, call them over and look at how they function. Assess whether you are satisfied with their performance. Supervise the way they assess a problem and go about resolving it. Test their knowledge and ask them questions, even if you know the answers to them. Always call on them for upgrades to make sure that you have the latest that the software has to offer.

The best way to ensure that you get a good price is to approach a Dentrix support team that offers you flat rates for a big project and hourly rates for smaller jobs. You know you have a good support team when they ask for a payment to be cleared after the problem has been taken care of.

At iteethpc, we offer expert dental computer hardware and network services. We do our work at a competitve rate. We support all major practice management and digital radiography software needs for dental pc. We have all versions of dentrix support.

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