The Information Technology Infrastructure Library (ITIL) is by far the most commonly used approach towards IT services management today. In a nutshell, it is the most practical framework used to deliver IT services to a business. Those planning on training in ITIL are advised to receive any and all training, from the Accredited Training Organizations (ATOs) who provide training in specific Licensed Examination Institutes. It is only these ATOs that have fully accredited training courses, as they have been assessed by an approved examination institute, through a process which involves scrutiny of the company's management systems, trainers and all course material to ensure the training provided is up to standard.

The most practical way to receive your training is through an online course. Companies such as ILX group offer one such course, the ‘V3 foundation e-learning'. Clearly this would be viable for those wanting a low-cost option, as certain expenses which come from in-classroom learning would be cut i.e. commuting, registration etc. This would also be practical for those who cannot take too much time out of office or home, and it is widely available. Students are given the option to move along this course, which takes about 8 hours to complete. Furthermore, there is an online demonstration for those who are hesitant about taking an online course, or would simply like to see what they should expect.

The other option is to take instructed courses, also offered by various companies, which allow you to book online, or through phone. ILX offers these courses to individuals, as well as groups. In group training, if you have a team that needs training, they will send a training advisor to your office to assess your needs. A fully comprehensive schedule of their courses is on their website.

Most courses are available online, for all four levels of qualifications. The first qualification is the Foundation, and then comes the Intermediate level, next the Expert level and finally the ITIL Master qualification. This four-tiered system gives trainees more accessibility to various parts of ITIL, allowing them to focus on areas particularly related to them.

So stop thinking go online and find the company you would feel comfortable training with, and set it up to receive your material at home or get ready to go back to class. Either way, you will be guaranteed to receive your ITIL training shortly.