How could an organization discriminate itself from its competitors? By improving its customer support and creating much lower prices. Surely, these days, both actions demand development in Information Technology and Communication (ITC) systems that are tough for that rivalry to duplicate.

The issue contains aligning the investment at the ITCs with business priorities, although the concern is that companies won't seem to be clear when defining their guidelines. Most of Agencies do not have a distinctive corporate plan. Thus ITCs are expected for being aligned with something which would not exist.

When those types of unique features of the enterprise are identified, it’s possible to express the major corporate targets that set up the unique feature. At this time it is possible to determine how the Information and Communication Technologies can become involved in this methodology and optimize the value of expenditure.

Consequently this is essential to delineate a corporate strategy to extrapolate it for the Information and Communication Technologies. The long term choice will be to align the business in a single aim. In every day lifetime, the ITCs department should give main concern towards most effective methodology and so on.

Change of trend

Traditionally, medium and small agencies opt to wait until techniques are consolidated prior to embracing them. But, this trend is being enquired in the assumption that this sector is going through a shift on a scientific basis. The environment of the businesses regarding the use of fresh concepts is also transforming when these benefits are clear or create aggressive gains. Hence, some agencies choose to be a reference about the adoption of Information and Communication Technologies within its community.

Several western nations are strongly dedicated to innovation or at least preserve their-own investment- also during times of recession; but Spain has not adopted this style at all. The study titled The Spanish Science, Technology and Innovation System 2013 Indicators -accomplished by the Spanish Observatory R&D&I (ICON) of the Spanish Foundation for Science and Technology (FECYT)- shows the average of the resources directed at R&D from the European Union in those nations of the OECD during the time-frame 2000-2011 that was 10.7%. Germany and France with 13.3%; United Kingdom with 11.3% was above the usual, in comparison to 9.3% of Spain, which brings down the average of EU.

Following the illustration of Spain, the Innovation Survey inside the Organizations shows the information of the statistics on Activities in R&D in the year 2011. Internal costs on Research and development reduced 2.8%; the expenses on Technological Innovation also decreased 8.8% in 2011, compared to 2010.

Several small monetary enhancements that indicate a sluggish macroeconomic change and inertia towards expense have appeared in Spain. But this progression depends on the cost command tradition and about the endeavours to provide an additional value for the business. Hence a greater atmosphere of trust shall be generated and this is when the inclusion of strategic investments from Information and Communication Technologies will have the ability to revitalize the home-based industry.

Revolutionary technology also in document management solutions

Agencies get to improve their performance, reduce expenditures and increase their operating productivity, as well as their attentiveness. As a result, the capability to lower total rates while maintaining the same degree of service is needed for any software program or specifically for a document management option. The main technologies that can impact these objectives are:

• Visualization: gives added benefits that go beyond cost reduction; for instance, a better and transparent management of business documents.

• Communications: due to the mass adoption of mobility and web techniques, the workforce need better communication tools not just to increase their production but additionally to strengthen Social Business. It’s in this field that the mobility of the document management system presents access to applicable documents in the correct format.

• Storage and servers: The exponential data growing is driving organizations to continue buying storage solutions. A great document management system reveals strength when providing efficient storage and flexible search of web data and documentation.

• Applications and software program: although the elements that motivate the adoption of ITC choices will vary within the varied sectors, there's a strong demand for vertical treatments which find the business needs. A document management solution tailored on the needs of every single sector facilitates its implementation and usage by users.

For an organisation to survive and are strong against its competitors inside the current market; it must observe that it’s important to be immersed in a constant advancement activity where innovation moves side by side on the Information and Communication Technologies investment decision.