Microsoft Outlook personal folders file (.pst) is often get damaged due to certain ailments that can prevent it from accessing. To correct most of such issues, Microsoft provides a tool called Inbox Repair Tool that repairs the corrupted PST. You can access this tool through the associated program file- Scanpst.exe. Since the tool comes with limited repair functionalities, it can fail too. In such cases, you need to opt for a complete backup or a third-party file repair utility.

Consider an instance when you observe that your personal folder file is corrupt. As the recommended solution, you try to use Inbox Repair Tool (Scanpst.exe) to scan the file. But the tool results in the following error message:

"Internal errors were found in this file. They must be repaired for this file to work correctly."

You run repair to fix the issues it found. The tool may report that it has successfully corrected them, but the next time, when you scan the file, it results the same error.

Cause

The Outlook repair tool, Scanpst, checks the file for all standard folders. The above error can occur if it doesn't find the Deleted Items folder, which is generally not found in Microsoft SharePoint Team Services folder. If the folder is synchronized with your default PST, the above error can occur upon being scanned.

If this is not the case, your Outlook PST might be corrupted beyond repair possibilities of Outlook repair tool.

Solution

Make sure that the folder being scanned by Scanpst is not of Microsoft SharePoint Team Services. In other cases, you can implement the following suggestions:

If you can open the affected PST, create a new personal folder and move the objects of the troubled PST to this one.

If you cannot open the PST, then:

1. Restore from the last backup

Or

2. Use a third-party tool

The third-party tools are suitably designed to repair a corrupted PST using powerful scanning algorithms. These utilities are known as commercial Inbox Repair Tool that can repair a corrupted PST in any set of problems. Also, these applications are safe and easy to use.

Stellar Phoenix Outlook PST Repair is an advanced and secure Outlook Inbox Repair tool that repairs a corrupted PST. The tool restores the repaired file as a new PST that can be further imported in Outlook. The powerful Inbox Repair Tool supports MS Outlook 2007, 2003, 2002, and 2000.