Author's articles

Resilient Employees Start with Right Recruiting
By Eileen Mcdargh, Csp, Cpae · 2 years ago
My mother always said, "To end well, you must begin well." Of course, she was talking about how you separated clothes for the washing machine or how you chose vegetables at the market. But it's ...
Resiliency: An Equal Opportunity Resource
By Eileen Mcdargh · 3 years ago
Do any of these sound like you: Your organization has been downsized, "right-sized," capsized. Perhaps you’ve been merged, remerged, submerged. Every time you think you know the answers, they change the questions. Up is down ...
Are Servant Leaders Obsolete?
By Eileen Mcdargh · 3 years ago
It's a question that has many of us in the leadership resiliency field pondering with great uneasiness. The current public personas of people whom we would title "leaders" are a far cry from the model ...
Dump The Dictionary and Learn The True Meaning Of Resiliency
By Eileen Mcdargh · 3 years ago
Resilience is a way of walking through life. As I explored the wisdom we all get in hindsight, I realized that there is another word we might use: PREsilience (preventive resilience). These are skills and ...
Workplace Communication: How to Avoid Screwing It Up
By Eileen Mcdargh · 3 years ago
Human language separates us from the rest of the animal kingdom. But too often, we respond to the wag of a dog's tail instead of the message given by the CEO. There is a breakdown ...
A Return to Dark Ages Pushes Millennials Away
By Eileen Mcdargh · 4 years ago
Despite all the talk about wanting to attract and keep young savvy workers, too many managers in the United States are jumping backward in work/life policies. According to a new survey of nearly 10,000 workers ...
Three Ideas to Boost Employee Retention
By Eileen Mcdargh · 4 years ago
A recent survey of human resource managers shows that employee turnover remains one of the most critical workplace issues. Sixty percent say that skilled-person power is "scarce". Forty six percent say that worker retention is ...
Resiliency Clues From Marvel Characters & Make-A-Wish Foundation
By Eileen Mcdargh · 4 years ago
I left the hotel in downtown Columbus, determined to take a brisk jaunt before preparing for my keynote address in the convention center. Not knowing the city, I spied signs on street lamps and taped ...
Re-Frame with Humor: A Top Resiliency Tip
By Eileen Mcdargh · 5 years ago
Up until my early 30s, vacations for this Southern-bred woman meant sipping mint juleps in a New Orleans courtyard, lounging poolside at one of Florida's posh resorts, or exploring the historic treasures of Williamsburg. My ...
How to Turn Stale Managers Into Stars
By Eileen Mcdargh · 5 years ago
A new report from Gallup, based on extensive polling, finds only 10% of managers have what it takes to be "a great manager." Deep breathe before you fire the lot or cry foul. First, Gallup ...
Fall Back In Love With Your Job? Here's How!
By Eileen Mcdargh · 5 years ago
USA TODAY, recently ran a full-page article of Kerry Hannon's book Love Your Job. She rightfully quotes the latest stats that just 30% of the American workforce is engaged at work. She goes on to ...
Three Ways To Tell A Bogus Leader From A Real One!
By Eileen Mcdargh · 5 years ago
Here are three scenarios that set up the distinction between REAL leaders and those in title/pay grade only. (1) As the dialing-for-dollars starts with the upcoming U.S. elections, one sits back and looks in amazement ...
Six Essential Leadership Skills For Today's Leader
By Eileen Mcdargh · 5 years ago
As of July 2014, log on to Amazon and you'll find 116,796 titles under the heading "Leadership". But if you're in too big of a hurry to read a book, open up the American Heritage ...
3 Leadership & Life Lessons On The Fly - The Butterfly! 
By Eileen Mcdargh · 5 years ago
It started when a Monarch butterfly appeared in my garden, lighting on the only milkweed plant in the yard. My leadership & life lesson was about to begin: I discover that Monarchs lay tiny, pinpoint-sized ...
Hospitality Is A Contact Sport
By Eileen Mcdargh, Csp, Cpae · 6 years ago
The impetus for this article comes from the thousands of miles I have traveled and the many places I have stayed in my work as a leadership consultant and professional speaker. Depending upon the city ...
What's Resiliency Got To Do With Employee Engagement?
By Eileen Mcdargh · 6 years ago
Consider these glum facts: Only one in eight workers worldwide are engaged at work, but according to Gallup's new 142-country study on the State of the Global Workplace, engagement varies considerably according to the region ...
Resiliency And Innovation Go Hand In Hand
By Eileen Mcdargh · 7 years ago
A cornerstone of resiliency is adaptability: the skill of finding multiple solutions to an event, challenge, or opportunity. The emphasis is on the word "multiple". The more options one can create, the greater is one's ...
Workout Wisdom For The Workplace
By Eileen Mcdargh · 8 years ago
The dictionary defines workout as a "physical or mental effort or activity directed toward the production or accomplishment of something." Sounds just like our workplaces where effort is expended to provide either a product or ...
Five Leadership Lessons Learned In A Canoe
By Eileen Mcdargh · 8 years ago
One hour north of Ely, MN, off a gravel road called Echo Trail, Little Indian Sioux River meanders through lily-pad waters and past beaver houses to meet Loon Lake. It’s but a tiny part of ...
Human Work Makes For Happy Workers
By Eileen Mcdargh · 8 years ago
It started at the rental car turn-in location. My friend is a "platinum" member with Hertz-who offers a great benefit I discovered when the rental agencies are a considerable distance from the terminal. Hertz provided ...