An interactive kiosk is a kind of booth that is used for providing specialized services to the public using a simple interface. With the great technological advancements, these booths are actually high end computers that are programmed to provide specific set of services to public at large using an easy interface.

In a kiosk, a user gets response to all his queries within seconds. Most of the computer equipped kiosks are completely interactive. These interactive kiosks are installed either to provide information or to complete some specific transactions for the general public. Many of these kiosks are connected though network or Internet with national or international backbone, to facilitate within country or worldwide transactions. These kiosks are mostly available in the banks or financial institutions.

Interactive kiosk is commonly installed at the airport terminals, bus terminals or railway stations for providing information to public. Currently touch screen computers are used in these kiosks and they are simple and user friendly and any person can operate them with ease. The program that is fed in an interactive kiosk is quite simple and easy to use. People usually face no difficulty in operating them. These kiosks are used for providing information about flight, bur or train schedules and any latest information about the change in their schedule or delays.

An interactive kiosk can also be used for viewing an exact location of any flight, bus or train using a GPS system and various other useful systems.

A public kiosk is also used in retail environment where it is used for telling customers about various products. Though staff in such stores is always at hand, but with a public kiosk, the process becomes automated and fast. This is quite useful in the large departmental stores where a public kiosk can also help you in locating any particular product in a store. These interactive kiosks can also inform the customers about any special deals or offers that are currently being offered in a store.

Interactive kiosks are now being extensively used for carrying out various financial transactions in the banks and at ATM terminals. Several kiosks have been installed by various banks for facilitating the cash withdrawal. Users can directly access their bank account using a public kiosk. There are various measures in these machines to avoid fraudulent transactions. Such interactive kiosks installed for cash withdrawal also have limitation on the number of transactions and money that can be withdrawn within a specified period.