Google is brilliant!
- Author Good Neighbours
- Published March 25, 2023
- Word count 340
Google is brilliant! Everyone knows that if you want information about anything there is no easier way than to ‘Google’ it. Their contact, data and calendar software has become an industry standard and it’s free. Therein lies a problem.
When, in 2014, the committee decided that the time had come to join the 21st century and make the transition from the card index system that had served the organisation well for over 40 years, to one based on a computer, Google was the obvious choice and for three years all was well but then we hit a number of problems. We had mistakenly thought we were Google’s customers but in reality we were ‘cattle’, being ‘milked’ for the sake of the advertisers!
First, a misunderstanding about a new password resulted in us losing our system completely. No amount of pleading (we even sent a letter by airmail to Mountain View, California) could unlock our account. In the end we created a new account on Google and reinstated all the data from backups. Our letter was never answered but several months later we received an email telling us that we “had passed security” and our original account was now unlocked.
Secondly, Google carried out a major “upgrade”, which may have suited some users but made life much more difficult for us. We decided that the time had come to look for an alternative system. After much research we found Gee Whiz Labs, Inc. whose software “Keep&Share” gives us everything we need. The transition to “Keep&Share” involved a steep learning curve for our helpline volunteers but we persisted! Right from the start the people at Gee Whiz Labs, couldn’t have been more helpful, answering all our questions, usually within minutes, and even modifying certain aspects of the software to suit us.
Of course, we pay a modest subscription for the service. Perhaps that’s the chief lesson we‘ve learned: if we want to be a valued customer rather than ‘cattle’ to be ‘milked’ we must pay for it.
Good Neighbours is a voluntary organisation based in Kings Langley, Hertfordshire, UK. The aim of the organisation is to provide practical support and assistance to elderly or disabled residents in the local community. Some of the services offered by Good Neighbours in Kings Langley include: Shopping assistance, Transport, Befriending, Gardening and other Practical assistance.
https://www.klgna.org/index.html
Article source: https://articlebiz.comRate article
Article comments
There are no posted comments.
Related articles
- The Real Reason Bamboo Pajamas Cost More—And Why GYS Makes Them Worth Every Penny
- Mastering Camera Support: How Precision Fluid Heads Transform Cinematic Movement
- Color Reproduction and Skin Tones — The Real Challenge for Modern Cinema Lenses
- The Use of Electric Callus Removers: A Modern Approach to Foot Care
- Clearer Skin Naturally: The Complete Guide to Safe and Effective Skin Tag Removal.
- Fading Scars Naturally: How to Restore Smoother, Even-Toned Skin.
- Varicose Veins Demystified: From Early Warning Signs to Proven Relief.
- Clearer Days Ahead: How to Effectively Treat and Manage Rosacea Symptoms.
- The Death of Expertise: Navigating the Political Landscape
- Hospitality Meets Worship: Church Carpet That Welcomes
- Using Toe Straighteners to Help Foot Problems
- Emerging technologies shaping the future of digital
- Do Magnetic Eyelashes Actually Work?
- Why Bamboo Pajamas Are Worth It: Comfort, Health, and Sustainability with GYS
- Use of podiatry felt to treat foot problems
- Soothe the Red: Proven Treatments and Everyday Solutions for Rosacea Relief.
- Breaking Free from Heavy Legs: A Complete Guide to Varicose Veins.
- Automatic Driving Lessons in Glasgow: Your Top Questions Answered
- How Carpet Runners and Wool Rugs Transform Stairs, Halls, and Rooms
- When Detail Becomes the Story: Macro Lenses in Narrative and Commercial Filmmaking
- 10 Simple Ways To Make Your Office More Secure
- Veins Under Pressure: Understanding, Preventing, and Treating Varicose Veins
- Calm the Flame: Natural and Effective Ways to Treat Rosacea Symptoms.
- The Hidden Price Tag: How Employee Turnover Drains Your Bottom Line
- Buying a Home When the Interest Rates Drop
- From Sheep to Chic: The Style Power of New Zealand Wool Carpet
- The Healing Blueprint: How to Activate Your Body’s Innate Power to Recover Naturally.
- Turmeric Uncovered: Nature’s Golden Remedy for Modern Wellness
- Turmeric’s Timeless Secret: A Golden Path to Better Health.
- Healing in Harmony: Unlocking the Secrets to Your Body’s Self-Renewal.