A Golden Era for Travel Payment Technology?
- Author D Edward Levy
- Published March 7, 2025
- Word count 821
One of the great milestones for payment technology was the mass adoption of the internet and the explosion of ecommerce. Businesses that sold goods and services online needed a way for customers to pay and this gave birth to the next generation of payment technology. The online digital world also created seismic shifts in the travel industry and changed the way travel consumers research and purchase travel products and services. Travel businesses have come to depend on payment technology as the majority of travelers turn to online and mobile app portals to buy travel. Over the last 5 years, payment technology has seen rapid advancements in speed, accuracy and security but as world economies move closer to cashless ecosystems, payment technology and innovations need to keep up with increasing demand for such services. Political changes in the United States may have sparked a golden era in payment technology as providers and developers look to implement the latest innovations in payment infrastructure.
Trump and the Deregulation Train
The cornerstone to Republican Party politics is the more business, less government platform and the incoming Trump Administration has promised deregulation in many industries, including the technology sphere. This has sparked optimism among travel technology executives as the reduction of compliance rules could ultimately increase innovations and development of technologies. Relaxing rules could potentially grow the industry as travel companies look to upgrade to the latest payment infrastructure and could ramp up business partnerships within the category, further fueling innovation and services to travel businesses. Trump has shown to be more positive towards AI technology than the previous Administration and deregulation could see further innovations and applications of AI based technology in the payment industry. Trump’s pro-business stance is set to positively impact the travel technology industry as compliance requirements are reduced or eliminated.
A Place for AI in Paymentech
Artificial Intelligence and Machine Learning has grown in popularity and is now considered a mainstream technology as many industries are implementing AI solutions. The travel and payment industries are also poised to take full advantage of the benefits offered by this technology. Machine Learning systems can deliver conveniences to consumers by offering easy to use interfaces that enable users to easily input billing information and automate charge tasks into one simple solution. AI infrastructure is easily scalable and can be implemented into any existing platform or user portal. AI systems have also elevated security and fraud detection tasks by referencing existing data points and databases to make better, more accurate decisions based on presented red flags or other highlighted data. AI’s deep learning capabilities and high levels of user interaction are positioning the technology to become the must have feature in next generation travel payment systems.
The Cryptocurrency Question
The next frontier in digital transactions are the use of cryptocurrencies as a payment type. The travel business is an international business and the borderless nature of cryptocurrencies makes it an appropriate technology for the travel payment industry. A recent Statista forecast suggests that cryptocurrency users will jump to 900 million globally in 2025, exploding from November 2024’s total of 653 million users. As far back as 2021, Science Direct reported that 58% of luxury travel providers accepted BITCOIN as a tender, suggesting that there is a practical role for cryptocurrencies in the travel industry. The recent change in political climate in the United States has also been favorable to cryptocurrencies as the asset based cryptocurrency market continues to see strong gains and has proven to be a durable technology. Better security and interface technologies enable travel providers of any size the ability to easily accept cryptocurrencies within their own platforms and ecosystems. Increasing cryptocurrency usage and offering it as a payment option may open up new consumer demographics for travel businesses as many users go completely digital in their day to day transactions.
Cash is no Longer King
The travel industry has consistently adopted new innovations and technology in an effort to elevate experiences, drive business and control costs. For travel businesses, payment technology is a key infrastructure that brands and providers depend on for day to day consumer transactions. Payment technology has evolved in leaps and bounds since carbon copy receipts and Chargex machines. Now, travel businesses, at the very least, can expect lightning fast and secure payment services for travel consumer purchases. A pro-business White House administration looks to take payment technology innovation a step further by taking a deregulation stance in the industry. Rapid evolution has enabled AI technology practical application in payment technology to enhance security and fraud detection. The question of money as a whole also hangs over the industry as cryptocurrencies, such as BITCOIN and ETHER, continue to gain in popularity and usage. Jet Blue’s recent acceptance of Venmo payments (a payment technology backed by PayPal) illustrates the changing needs of travel consumers. The payment technology sphere will continue to innovate to meet those changing preferences of travel businesses and their customers.
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