Author's articles
AI Technology Creates Powerful Training Tools for Travel Businesses
By D Edward Levy · 5 days ago
2024 was a banner year for the travel industry as traffic and volumes finally met and surpassed 2019 levels. With the pandemic lockdowns in the past, travel businesses remain optimistic for growth as normalized demand ...
Travel Providers Aim to Elevate Guest Experiences with Technology
By D Edward Levy · 1 week ago
One of the great technology adoptions in travel is the smartphone. Their portable and connected nature combined with extended functionality beyond communications has made mobile devices the must-have, go-to travel accessory over the last decade. ...
A Golden Era for Travel Payment Technology?
By D Edward Levy · 2 weeks ago
One of the great milestones for payment technology was the mass adoption of the internet and the explosion of ecommerce. Businesses that sold goods and services online needed a way for customers to pay and ...
2025 Travel Technology Startup Spotlight
By D Edward Levy · 3 weeks ago
2024 is earmarked to be the first year that travel volumes return to growth since 2019, the start of the COVID 19 pandemic. With demand for travel ramping up, demand for mobile travel apps continues ...
Technology Trends for Digital Nomads
By D Edward Levy · 1 month ago
The way people work is changing and while working from home has been around for decades, the stay-at-home orders during the Covid 19 pandemic brought ‘remote work’ in the mainstream. Many companies have turned to ...
The Cruise Industry Showcases the Latest Technology
By D Edward Levy · 1 month ago
The post-pandemic travel world has been kind to the cruise industry and bookings continue to flourish as travelers look to cruising for value and all-inclusive style experiences. 35.7 million passengers are expected to take cruises ...
AI Technology Benefits Both Sides of the Travel Business
By D Edward Levy · 1 month ago
A recent Statista report suggested that just over half of travel business leaders surveyed use some form of generative article intelligence technology to assist users in booking and making travel purchases. 48% of that group ...
Travel Technology Year End Wrap Up
By D Edward Levy · 1 month ago
2024 was a milestone year for the travel industry as volumes in many categories met or exceeded levels from 2019, the full year before international lockdowns took place. In spite of inflationary pressures and economic ...
Mobile Travel App Trends Heading into the New Year
By D Edward Levy · 2 months ago
Travel and technology have always paired well together and the industry is always quick to adopt new innovations that can drive business and experiences. Travel consumers especially have come to depend on their mobile devices ...
Air Canada Rolls Out Facial Recognition Check-In
By D Edward Levy · 2 months ago
2023 saw an explosion of mobile travel app usage at 15.6 billion hours versus 12.6 billion from the year before (Phocuswire). Increasing adoption of the technology by travelers and travel providers have positioned mobile devices ...
Cryptocurrency Adoption in the Travel Industry Forges Ahead
By D Edward Levy · 2 months ago
The digital revolution sparked innovations in banking and currencies, creating a movement towards a cashless society. Some countries have begun to slowly eliminate fiat currency all together. Canada, for instance, stopped producing and distributing pennies ...
Innovations in Technology Can Mitigate Challenges in Travel Hiring
By D Edward Levy · 2 months ago
Travel and tourism are set to fully rebound from 2019 levels this year but some post-pandemic effects still linger within the industry, most notably, frontline staffing hiring and retention. North American and European travel markets ...
POKKETTREK: Can Mobile Technology Deliver Real Benefits and Conveniences to Travelers?
By D Edward Levy · 3 months ago
Leisure Travel Makes Its Comeback
For the travel industry, 2024 marks the year that many categories are finally surpassing 2019 volumes, suggesting consumers are ready to shift their spending on trips and experiences. The comeback ...
The Cruise Industry Steams Towards the Digital Frontier
By D Edward Levy · 3 months ago
The cruise industry continues to see positive forward momentum as demand for all-included cruising experiences grows. The category itself is a bright spot in the travel industry seeing 31.7 million seaborne passengers in 2023, surpassing ...