Business

How to Follow-Up AFTER the Consult
By Catherine Maley, Mba · 2 days ago
Most plastic surgery staff do NOT know how to follow up AFTER the consult, and that’s why their conversion rates are low. Let’s face it….It’s easier to only focus on the patients who moved forward ...
What is a Good Conversion Rate?
By Catherine Maley, Mba · 2 days ago
Question: What is a good conversion rate? Dear Catherine, I would like to know what is a good conversion rate? I had the same patient consultant for many years, and she did a great job. ...
How To Run Your Practice Like A Business
By Catherine Maley, Mba · 2 days ago
THIS WEEK’S QUESTION: I presented timely concepts in the presentation: “How to Run Your Practice Like a Business.” During the registration process of that training, I opened it up to pre-questions you had so I ...
Why Marketers Should Use WordPress Themes?
By Salma Kayal · 3 days ago
WordPress themes are not new to the online world. This open-source platform has been used for some years by bloggers, designers, and anyone who enjoys the flexibility offered by this free software. However, WordPress is ...
How to Keep Staff Busy While You’re In Surgery
By Catherine Maley, Mba · 3 days ago
DEAR CATHERINE, I have two staff members that have been with me for a few years, and the rest are new with less than six months with the practice. I have a feeling - when ...
Selling the Invisible: 4 Key Elements Needed to Promote Cosmetic Surgery Procedures
By Catherine Maley, Mba · 3 days ago
A question I received: DEAR CATHERINE, More and more, I find cosmetic patients coming to me to fix some work they had done elsewhere. Why are they not choosing me initially? I am not the ...
Grow a Multi-Million Dollar Plastic Surgery Practice
By Catherine Maley, Mba · 5 days ago
If you want to grow a multi-million-dollar plastic surgery practice with cash-paying patients eager to pay a fair price for your skill and expertise. And have professionally-trained staff promote you as the Best Choice and ...
Cosmetic Patient No-Shows Are a Problem
By Catherine Maley, Mba · 5 days ago
Cosmetic Patient No-Shows Are a Problem It can be frustrating to watch your staff stand around waiting for cosmetic patient no-shows, and you are also left in a “holding pattern,” which isn’t good for your ...
The Truth About New Cosmetic Patient Leads
By Catherine Maley, Mba · 5 days ago
The truth about new cosmetic patient leads is that there is nothing fast, easy, or cheap about them for plastic surgeons today. While you do have many options to get noticed from your Internet efforts, ...
My Speaking Trip to Saudi Arabia
By Catherine Maley, Mba · 1 week ago
My speaking trip to Saudi Arabia was a lifetime experience, and I am grateful for the memories. I spoke at the Jeddah Injection Boot Camp in Jeddah. Check out the photos on Instagram and Facebook. ...
Top Ways to Attract More Plastic Surgery Patients in 2021
By Catherine Maley, Mba · 1 week ago
In order to get your fair share of the cosmetic rejuvenation revenues, here are the top ways to attract more plastic surgery patients in 2021. But as you will see, it takes more than just ...
How Plastic Surgery Marketing Will Change in 2021
By Catherine Maley, Mba · 1 week ago
Wow, the world of advertising is changing and how plastic surgery marketing will change in 2021. Not very long ago, it was enough to update your website, use keywords, and backlinks, and search engines found ...
Patient Consultations are NOT Converting!
By Catherine Maley, Mba · 1 week ago
I often hear from surgeons like you, they have a nice office and great staff, but their patient consultations are NOT converting. For some reason, the problem is in getting new prospective patient consultations to ...
How to Increase Productivity Using Live Chat Bot Support
By Salma Kayal · 1 week ago
If you need a chat support team for your website, then live chatbot support is just what you are looking for. Bot support is just another way to increase productivity, without having to hire another ...
How to Use ChatBot As Customer Service Tool
By Salma Kayal · 1 week ago
In this Review, discuss everything you must know regarding a customer service chatbot. Then go directly to the section that interests you most: Definition of customer service chat script. The importance of selecting an ML-enabled ...
What Are the Main Chat Bot Benefits For Online Sellers?
By Salma Kayal · 1 week ago
There are many chatbot benefits for sellers, and I'm not just talking about the bots themselves. There is a whole lot of software that can be written to handle these tasks for any seller, but ...
Reasons why BRAC is the most successful NGO globally
By Neaz Mujeri · 1 week ago
Bangladesh Rural Advancement Committee (BRAC) is one of the largest and fastest-growing non-governmental organizations (NGOs) in the world specializing in microfinance lending and combating poverty through providing an integrated package of services for the poor ...
Leadership Beliefs about CSR at lululemon Athletica
By Neaz Mujeri · 1 week ago
Corporate social responsibility is defined as a commitment of the organization to act in accordance with what is right and wrong, thus serving both its own interest and the interest of the society (Schermerhorn & ...
Toyota in America: Its Past, Present, and Future
By Neaz Mujeri · 1 week ago
Toyota for the first time overtook GM as the largest automaker in the world ending GM’s 70 years dominance in 2008. It entered the North American auto industry in 1957 but from 1985 to 2005 ...
#1 Reason Cosmetic Patients Choose YOU
By Catherine Maley, Mba · 2 weeks ago
The #1 Reason Cosmetic Patients Choose YOU is an emotional one. So the better you understand the cosmetic patient, the more likely you are to bond with them and make them feel comfortable to move ...