Sales / Service
Do You Have The Five Key Skills To Succeed In Sales?
By Jim Klein · 16 years ago
The old sales tactics taught and used by many salespeople in the past will not work in the new economy.
If you're going to succeed in sales during the current economic situation and in the ...
Call Center Auto Dialers
By David Harlow · 16 years ago
Inside sales is the process of collecting leads, making contacts, and closing sales from a remote location – typically over the telephone. This differs in several ways from outside sales, where sales professionals meet with ...
Customer Service Training Program: Critical Enhancement
By John Erik · 16 years ago
Customer service training program is one of the most practical avenues to increase productivity and improve general attitude in and approach to providing service to people.
Although the general target of this program is to ...
Why An All Round Cleaning Company Will Be Better Than A More General One
By Lisa Armstrong · 16 years ago
What does your cleaning company do? Now that might sound like a bizarre question – surely cleaning companies clean, don’t they?
Well yes they do, but the ones which provide the best services do far ...
Good Customer Service Tips: How To Build Solid Relationships With Your Clients
By Jeremy Gislason · 16 years ago
In business, the one thing you cannot lose is your ability to form a successful relationship with your customers. Unfortunately, a lot of people seem to forget about this rule, disregarding it for other more ...
Door To Door Sales - Four Innovative Techniques To Get In The Door
By Carl Davidson · 16 years ago
One of the most difficult things in door to door sales is to come up with openings that are exciting but honest and ones that get you in to present your product or service. Good ...
Does Your Call Center Ensure Customer Loyalty?
By Randy Harmat · 16 years ago
Ensuring customer loyalty has been the mantra of all successful businesses. As call centers become an integral part of a complete customer service strategy in businesses, ensuring loyalty has become more of a challenge. Modern ...
Why Only The Best Cleaning Company Will Do
By Lisa Armstrong · 16 years ago
Businesses are created for many different reasons. And the people working within them have many different – and important – jobs to do. But all businesses have one thing in common. They must present a ...
5 Common Mistakes to Avoid When Starting an Internet Business
By Joyce Leybag · 16 years ago
"Learn from your mistakes"
Most of us have heard this quote before. Whenever we do something wrong we learn from it, and hence we avoid doing the same thing in the future. Mistakes in business ...
What makes the difference when it comes to customer service??
By Shane Reid · 16 years ago
Good customer service consists of several things that combine to make the ideal customer service experience. Following are few things which help in delivering customer service with 'great client and customer relationship'.
* Make sure ...
Overcome The Fear That Prevents Closing More Sales And Overcoming Objections
By Carl Davidson · 16 years ago
Many salespeople have a fear of closing that they rarely admit. It is the fear that the customer will get mad and throw us out. The fear that the customer will never deal with us ...
How Cleaning Companies Can Do More Than Just Clean
By Lisa Armstrong · 16 years ago
When the end of the day arrives and office workers everywhere pack up to go home for the evening, it is often time for many other people to start work. These people are the cleaners ...
Selling a Small Business
By Anne Brown · 16 years ago
Why Selling a Smaller Business is Different
If you are a business owner thinking of selling a small business, the process is somewhat different than selling a much larger, more involved company.
Smaller businesses are ...
Customer Service - Implementing Customer Service Excellence
By Kate Tammemagi · 16 years ago
Customer Service Excellence is what it takes to bring Customers back to our Company and it is excellent Customer Service that will make them want to buy more of our products or services. Implementing Service ...
Five Tips to improve Your ROI and Increase Online Sales
By Shane David · 16 years ago
ROI is the contraction of Returns on Investment. In simpler terms, ROI determines your profits and the returns against the investments you have made.
If you have an online business, you must know exactly what ...
Sales Training For The Recession
By Jon Knight · 16 years ago
Sales Training for the RecessionThe recession has affected most businesses. Some have gone to the wall. Some are hanging on by the tiniest of threads. And some are doing fine, thank you very much.With the ...
Do You Need A Specialised Service – And Can The Company You Have Chosen Provide That Service?
By Lisa Armstrong · 16 years ago
The job of cleaning is far from being a basic ‘add on’ service for many businesses. Different businesses will have different requirements, and as such it is very important to make sure you pick the ...
Customer Care Training – How to Handle Escalated Calls
By Kate Tammemagi · 16 years ago
Handling an Escalated call is one of the most challenging situations in Customer Care and is one that most people wish they would never have to deal with. However, it is important both to the ...
What are the qualities of a great sales person?
By Joanne Hernon · 16 years ago
What are the qualities of a great sales person?
I get asked this question all the time and have found that there are some consistent qualities of a great sales person in the new rules ...
The ABC's of Shipping
By Keven Leach · 16 years ago
Shipping is one of the most aspects of any business whether it is a retail outlet or an online virtual storefront. The cost of shipping can make a deep cut into the profit margin.
Most ...