Sales / Service
How to Sell Products Online
By Jeremy Gislason · 17 years ago
How To Sell A Product Online. 3 Steps To Get Started.
Online businesses continue to grow. Every day, new merchant start-ups are added to the World Wide Web and successful businesses expand. The internet has ...
5 Top Basic Sales Tips
By Jonathan Walker · 17 years ago
Selling can be considered to a generic business. Each company has something to sell, whether it is a product or a service. Selling that product or service is critical to the company's well being, so ...
Motivating Call Center Employees In 3 Easy Steps
By Ozzie Fonseca · 18 years ago
Working as a customer service representative can be a very challenging position for many reasons. In an inbound operation, for example, employees must deal with a relentless stream of difficult customers, while having most of ...
Building A Sales Force That Pays For Itself
By Willard Michlin · 18 years ago
The elements involved in building a sales force, especially one that pays for itself and also adds value to any business, are many and varied. The whole purpose and direction of a sales manager needs ...
Cold Calls - A New Way to Open
By Ari Galper · 18 years ago
Most of us design our cold calling around scripts and strategies. Isn’t that how we’ve been taught by the sales gurus? Scripts are linear and systematic so you can move calls in the direction you ...
How to Stop Cold Calls from Feeling Intrusive - 4 key ways to be seen as helpful while cold calling
By Ari Galper · 18 years ago
Can’t you tell when somebody wants something from you? I certainly can. And it usually feels inconvenient and intrusive.
So you can understand, then, why potential clients will often run for cover when your cold ...
One Secret To Dramatically Increase Referrals (and Get More Clients)
By Fabienne Fredrickson · 18 years ago
To dramatically increase referrals, it's important to educate the people you consider personal advocates (those who know you, like you, trust you, love you, and want the best for you), and let them know what ...
How to Build Great Relationships through Cold Calling
By Ari Galper · 18 years ago
Master the foundation for cold calling success
Sometimes the finest solutions are the simplest. Focusing on relationships when making cold calls is one of them. It keeps us genuine, and eliminates our dread of making ...
Size Does Matter!
By George Ritacco · 18 years ago
Do you sometimes feel a bit "uneasy" about doing business with a small company? Do you feel that you're probably best served by hiring a large firm to help you? Would you rather spend more ...
Change Your Approach To Improve Your Retail Sales
By Jonathan Walker · 18 years ago
Shopping, the great British Saturday afternoon pass time. How many times have you wandered aimlessly with your loved one, when all you want to do is watch the afternoon's sports? I thankfully tend not to ...
Prescription for Healthy Sales
By Debbie Mrazek · 18 years ago
Most companies today struggle with sales challenges. With economic instability and world conflict, these issues may seem to be externally afflicted; however, most businesses can utilize a sales check-up to determine areas of vulnerability and ...
Customer Service: Making Every Phone Call Great!
By Tim Rosanelli · 18 years ago
Customer Service: Making Every Phone Call Great!
The phone rings. I answer it with trembling hand, because at the time I was an Eastern Regional Customer Service Manager for Matheson Tri-gas. Outside calls usually meant ...
Effective Sales Techniques Make All The Difference
By Keith Evans · 18 years ago
To make good sales, it is important for a sales representative to know about effective sales techniques. Sales play a vital role in the world of business. Without making a concerted effort for making effective ...
Why is customer service so important?
By Keith Lee · 18 years ago
Why is customer service so important? Well, the Harvard Business Review reports that if you can prevent 5% of your customers from leaving you, you can increase your bottom line profit by 25 – 95%. ...
What A Language Translation Service Can Do For You
By Anna Woodward · 18 years ago
This article offers a look at what a language translation service has to offer your business. It shows how every business, whether big or small, needs to work in a foreign tongue at some point, ...
Is Networking Enough?
By Debbie Mrazek · 18 years ago
How to Evolve Beyond Networking into the “R Zone”
Networking can be an exhausting, hit-or-miss process if all you’re doing is exchanging cards and asking for business. To make it effective and fun, move beyond ...
Are You Cut Out For Direct Sales?
By Wendy Stevens · 18 years ago
If you are working in the field of multi-level marketing (or network marketing) and selling your product or service directly to your customers, including recruiting for your company, there are going to be many blocks ...
Voice Inflection
By Richard Cannon · 18 years ago
Have you ever heard the saying, “It’s not what you say, it’s how you say it”? There’s a huge benefit for you if you can understand how true this is. With voice inflection you can ...
Mirroring and Pacing Your Client
By Richard Cannon · 18 years ago
Have you ever had a salesperson you felt comfortable around? There are reasons why. Weather naturally or they had trained themselves to do so. You can relate to someone through mannerisms and voice. If you ...
5 Basic Performance Measures
By Kamlesh Patel · 18 years ago
Measure #1 is customer satisfaction
This first is probably the most important of the 5 basic measures. It's the only measure that will connect you with the relevance of the work you're doing. If customers ...