Sales / Service
The Sales Person’s Kryptonite
By Lee Salz · 17 years ago
Superman, as strong he is, is paralyzed by kryptonite. It brings him to his knees despite his superhuman strength. Sales people have their own kryptonite called RFPs, the dreaded Request for Proposal. An RFP process ...
5 Keys to Ensuring a Spectacular Sales Training Engagement
By Lee Salz · 17 years ago
You woke up this morning and decided that today is the day to get sales training for your team. But what is driving that decision? What makes you think you really need sales training? Before ...
Adjust Your Service Hours to Draw More Customers and Beneficiaries at Low Cost
By Donald Mitchell · 17 years ago
Continually working on business model innovation (changing the who, what, when, why, where, how, and how much that are involved in delivering for-profit offerings or nonprofit benefits) can dramatically expand profitability while growing an organization's ...
Call Center Dealing with People
By Urumi Lee · 17 years ago
Call Center is a position where you can handle high quantity of incoming telephone calls, inquiry, comments, and questions on behalf of a large organization. In this business you are just going to sit beside ...
How To Pacify Irate Customers
By Janice Jenkins · 17 years ago
In addition to loyal customers, there’s one kind that you’ll definitely meet along the way – irate clients.
We know for a fact that you cannot please each and everyone who happens to be in ...
Traits of the Perfect Salesforce
By Derek Gatehouse · 17 years ago
Want to hire a top producing salesperson for your company? Sure, everyone does. In all my management and consulting years I’ve never been mandated to hire average salespeople.
But hiring top producing salespeople on a ...
Flower Delivery UK: A Rosy Future Ahead
By Bethany Isabell · 17 years ago
One of the things that can really turn one on is the flowers. Not for anything is looking at the fresh flowers early in the morning considered to be a very good omen and the ...
Laying Out your Competitive Strategy
By Clyde Drexler · 17 years ago
Why do so many companies languish and watch as their business turns into a zero profit zone, while others seem to thrive?
When you look at your business, whether it?s a new venture or a ...
Personalized Funeral Arrangements
By George White · 17 years ago
Straying away from traditional funeral arrangements one can go for a much more meaningful arrangement by having something specially designed for the recently departed. For instance your loved one passes away and was an avid ...
How to Sell Products Online
By Jeremy Gislason · 17 years ago
How To Sell A Product Online. 3 Steps To Get Started.
Online businesses continue to grow. Every day, new merchant start-ups are added to the World Wide Web and successful businesses expand. The internet has ...
5 Top Basic Sales Tips
By Jonathan Walker · 17 years ago
Selling can be considered to a generic business. Each company has something to sell, whether it is a product or a service. Selling that product or service is critical to the company's well being, so ...
Motivating Call Center Employees In 3 Easy Steps
By Ozzie Fonseca · 17 years ago
Working as a customer service representative can be a very challenging position for many reasons. In an inbound operation, for example, employees must deal with a relentless stream of difficult customers, while having most of ...
Building A Sales Force That Pays For Itself
By Willard Michlin · 17 years ago
The elements involved in building a sales force, especially one that pays for itself and also adds value to any business, are many and varied. The whole purpose and direction of a sales manager needs ...
Cold Calls - A New Way to Open
By Ari Galper · 17 years ago
Most of us design our cold calling around scripts and strategies. Isn’t that how we’ve been taught by the sales gurus? Scripts are linear and systematic so you can move calls in the direction you ...
How to Stop Cold Calls from Feeling Intrusive - 4 key ways to be seen as helpful while cold calling
By Ari Galper · 17 years ago
Can’t you tell when somebody wants something from you? I certainly can. And it usually feels inconvenient and intrusive.
So you can understand, then, why potential clients will often run for cover when your cold ...
One Secret To Dramatically Increase Referrals (and Get More Clients)
By Fabienne Fredrickson · 17 years ago
To dramatically increase referrals, it's important to educate the people you consider personal advocates (those who know you, like you, trust you, love you, and want the best for you), and let them know what ...
How to Build Great Relationships through Cold Calling
By Ari Galper · 17 years ago
Master the foundation for cold calling success
Sometimes the finest solutions are the simplest. Focusing on relationships when making cold calls is one of them. It keeps us genuine, and eliminates our dread of making ...
Size Does Matter!
By George Ritacco · 17 years ago
Do you sometimes feel a bit "uneasy" about doing business with a small company? Do you feel that you're probably best served by hiring a large firm to help you? Would you rather spend more ...
Change Your Approach To Improve Your Retail Sales
By Jonathan Walker · 17 years ago
Shopping, the great British Saturday afternoon pass time. How many times have you wandered aimlessly with your loved one, when all you want to do is watch the afternoon's sports? I thankfully tend not to ...
Prescription for Healthy Sales
By Debbie Mrazek · 17 years ago
Most companies today struggle with sales challenges. With economic instability and world conflict, these issues may seem to be externally afflicted; however, most businesses can utilize a sales check-up to determine areas of vulnerability and ...