Online Billing: Revolution in Customer Handling

BusinessSales / Service

  • Author Sanjeev Pandey
  • Published February 6, 2008
  • Word count 376

Billing clients online is the next new revolution in customer handling. As opposed to traditional client billing which involves manual generation and postage of invoices, online billing facilitates the automatic transfer of electronic product/service invoices to the firm's clients.

Billing clients online has amassed popularity because it makes way for paperless transactions, instant payments and effortless record maintenance.The billing software builds up a comprehensive database of transactions which is remarkably easy to operate. Firms can conveniently manage client histories, flag overdue payments, track the payment statuses of all their clients and do much more, without having to rummage through stacks of files.

A good online billing service software is structured well for maximum utility and ease of use. These software are developed keeping the potential users in mind and therefore call for no prior knowledge of accounting or invoicing or computerized applications.

In addition, an intelligent automatic billing service software will invariably be scalable for a wide range of businesses. So be it small/medium firms or large corporations, an online billing system aims to fit in with the operations seamlessly and take charge of billing the firm's clients.

One of the biggest advantages of on online billing system is that it enables 24*7 access to billing records, both to the firm that uses it and to the customers who wish to check the status of their invoices. Both the entities can log in from any corner of the world and manage their payments, something that is impossible with conventional billing systems that rely on records documented on paper. Another convenient feature of online billing systems is that they run on online payments using secure, third party payment gateway integration. This slashes the time expended between the firm sending out its invoice and the client responding with the payment(s). A quick invoice sent via email notifies the client, who then logs in to the billing system and transfers the concerned amount from his/her bank account to the firm's account in a matter of minutes.

These online billing systems further ease client-firm interaction by letting the firm send out its invoices in multiple formats like PDF, HTML, CSV, XML and others. The client can therefore view the bills they way he/she wants it.

Sanjeev Pandey is associated with http://www.invoicera.com/ for billing software, online billing software, invoice software, invoice management software related activities.

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