How To Use Twitter To Reduce Your Support Costs
- Author Thanos Litsakos
- Published December 29, 2010
- Word count 409
One of the fundamental needs of marketing needs is visibility. The more the visibility, the better the results. The effectiveness of a marketing strategy depends on the kind of visibility it provides. More visibility would, in the real world, mean more cost.
It has become more important to achieve maximum visibility for a constrained marketing budget.
It is easy to get lost in the vastness of the worldwide web. The internet has grown to mammoth proportions and cannot be easily measured. How can you find the right way to achieve the desired placement and attention on a giant network like the internet?
Social Media Marketing (SMM) has more than often than not turned out to be the answer to this particular question. Large numbers of businesses have been able to achieve higher visibility among target customers through well planned strategies concerning placement on multiple social media.
Social Media Optimization or Social Media Marketing can help you to streamline your marketing strategy to fulfill certain needs regarding the placement of your brand. Apart from online visibility, SMM and SMO can also help you achieve more leads by creating an air of curiosity among the target audience. A higher conversion will result in a higher probability of success in turning a lead into business.
Instead of shooting in the dark, this well thought out plan can help you to gain maximum visibility by deciding on specific placement options.
Twitter is one of the most popular websites worldwide. Twitter is not just used by people to keep in touch with one another; it is also used by people to stay abreast on key developments. If Twitter is such a huge hit, then why not use it to your advantage? That is exactly how you can build an effective online presence. The best thing about Twitter is that you get to select your target audience and can choose a relevant placement option as well.
Platforms like Twitter can also be used for customer feedback and response. For example, you can have your customers Tweet their feedback for your product the moment they use it. This system works because most people are constantly online on Twitter. You can even Tweet back your responses to the customers.
A few airlines have already begun Tweeting their passengers on the status of their flights, delays, and other details. Giant companies like Dell use Twitter by sending information on specific products to customers based on their previous purchases.
We provide Social Media Optimization Services with Twitter and other channels as our main platform to develop and implement strategies for the benefit of those who are looking forward to seeing their business grow.
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