Online payroll systems provide small business owners with convenient access to compensation details from the office, home or any other location with an Internet connection. The process is simple: you subscribe to a service and pay a monthly fee, and the service provider calculates payroll based on the information you input.

Though service offerings can vary widely from one provider to the next, here are some of the most important factors to consider when evaluating web-based payroll systems:

• Customer Support. Look for a service provider that consistently receives high marks in customer satisfaction. In addition to an email support system, a good online payroll provider will also provide telephone access to live support staff, as well as the ability to participate in live online chats.

• Ease of Use. While all online payroll systems are designed around basic data entry, the interface should be user-friendly and leave little chance for error. If you prefer a system with some extra guidance, look for one that offers an "interview style" set-up.

• Pay Options. Direct deposit is a popular employee payment option, although many small businesses still prefer paper checks. With online payroll systems, most services will enable clients to print checks at their convenience, in addition to offering direct deposit.

• Tax Compliance. While most online payroll providers offer convenient payroll entry, many do not deposit or file payroll taxes. Look for a provider that can file quarterly and annual returns and make mandatory tax deposits on your behalf.

• IT Infrastructure Integration. Utilizing an online payroll provider should help your business run more smoothly and efficiently. Generally, services will allow for integration across multiple software packages, eliminating the need to make duplicate entries into your accounting software. Before choosing a provider, be sure to check for software integration compatibility.

• Price. In a competitive market with many online payroll providers from which to choose, it pays to shop around to find the service that offers the features you need at the best possible value. When comparing prices, be sure to take into account that some providers offer inclusive packages, while others have separate charges for special features. Expect to pay a monthly fee between $50-$90 for a full-service provider that offers tax services.

Before enrolling in an online payroll system, it’s a great idea to read reviews of specific providers. Ideally, look for feedback from businesses that mirror your own. This due diligence can offer assurances about your choice and can prevent you from making a costly mistake.