The WHO and WHAT of Virtual Assistance

BusinessMarketing & Advertising

  • Author Jennila Eustacio
  • Published July 2, 2020
  • Word count 880

WHO is a Virtual Assistant?

A virtual assistant is a trusted asset; a dependable resource who allows you to increase your productivity by doing less (because he does the work for you! :) ). A virtual assistant is a person who provides various services to entrepreneurs or businesses from a remote location (normally in their home office).

Virtual Assistant is a trusted asset; a dependable resource that allows you to increase your productivity by doing less.Virtual Assistant is a trusted asset; a dependable resource that allows you to increase your productivity by doing less.

Virtual Assistant

Virtual assistants can do a wide arrays of tasks which doesn't require a physical presence.

As per John Maxwell, a well known author, speaker, and pastor whose expertise is on the field of leadership said:

“If you want to do a few small things right, do them yourself. If you want to do great things and make a big impact, learn to delegate.”

If you are wondering on what are the things that you can delegate and outsource, may this list help you:

Some of the tasks that you can assign to your virtual assistant.

Administrative Tasks

Your virtual assistant can simply be like an office assistant for you.They can help you do typical administrative tasks and assistant can do.

Aside for your business’ daily tasks, your Va can also lend you a hand for your personal tasks!

Here’s what a virtual assistant can do when it comes to administrative tasks:

Data Entry

Database updating

Generating reports and entering data into your system

Transcription tasks

Calendar or Diary management – Scheduling meetings and appointments

Organizing your personal to-do lists

Answering phone calls

Booking travel arrangements for trips or vacations

Email managing/labeling

Booking appointments with clients

File management with the help of Dropbox of Google Drive

Helping you make purchases

Managing your Finances (tracking your expenses, budgeting, etc,)

Social Media Management Tasks:

Social media management is a very important strategy for your business. It is letting the world know you and your brand! (Since almost everyone is on social media already)

Your social media presence can help you engage with as many potential customers as possible. You just need to be connected with them while staying relevant and adding value.

Don’t know where to start? Here’s some of the things a social media Va can do for you:

Creating social media accounts and channels for your business (Facebook, Instagram, Twitter, LinkedIn, Youtube)

Researching and creating relevant contents to share on your social media accounts and channels

Scheduling posts

Looking for relevant audience on different social channels

Engaging and building relationships with your followers

Monitoring engagement on your social network

Measuring analytics and analyzing reports on different social profiles

Website creation and management

Research-based Tasks

Research is important in all businesses. It is crucial to be able to determine business opportunities and to be aware of threats. It helps any company to grow and reach its peak. Moreover, it is a core part in a company’s strategy for success. However, business owners don’t have the luxury of time to research while managing their day-to-day business activities.

These are the things a virtual assistant can do when it comes to the field of research:

Doing research based on the customer’s instructions

Searching for new business opportunities and innovation

Searching for best practices and improved strategies for your field

Analyzing consumer trends

Keep track of competitors’ products and services

E-Commerce Tasks

Ecommerce, also known as electronic commerce or internet commerce, refers to the buying and selling of goods or services using the internet, and the transfer of money and data to execute these transactions.

With the growth of the eCommerce field, a VA doing the following tasks can help reduce the burden of an online seller/ company.

Writing SEO-friendly product descriptions and article contents

Editing product images and videos

Product category management

Order processing

Conducting competitor analysis

Handling customer transaction on your website

Offering customer support (email and chat support)

Commenting on reviews

Responding to customer inquiries and helping them with requests

Following up with clients and customers

Real Estate Tasks

A real estate virtual assistant can help you do the following:

Preparing materials and reports for your meeting or seminars

Running online ads for your business

Manage your social media presence

Setting up your appointments with the sellers/buyers of the houses

Researching for comparable properties within the area

Conduct market analysis

Reviewing of documents

Managing contact list

Researching for real estate market trends

Real estate data scraping with the help of classified softwares

Aside from the list above, there are still more services that virtual assistants can offer. Others can provide accounting/ bookkeeping services, photo and video editing, professional services and so much more!

Given these amount of tasks that you can outsource, your virtual assistant can reduce your workload (and stress!) significantly.

So if you are a business owner, may this article help you to have an idea on the tasks that you can delegate to others so that you can focus on the more essential activities and to get your business going.

Don’t try to wear too many hats. We are not a superhero and we can make the world a better place by helping each other. :)

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