The benefits of a personalised approach: Why small recruitment agencies in Brisbane are best for your business.

BusinessMarketing & Advertising

  • Author Ross Riddleston
  • Published March 20, 2023
  • Word count 1,633


When it comes to recruitment, a personalized approach can make all the difference. In today’s competitive job market, it’s not enough to simply fill a position with the first qualified candidate, if you are lucky enough to find one! Companies need to find the right fit – someone who not only has the necessary skills, but who also shares the company’s values and vision. This is where personalized recruitment comes in.

In this article we will explore the benefits of a personalized approach to recruitment, and why small recruitment agencies in Brisbane can be better suited to provide this service. We will discuss the advantages of a tailored recruitment process, and the downsides of working with larger agencies. We’ll also provide tips for finding the right small recruitment agency to partner with, and why this can be best for your business long term.

Before going on I should say I have skin in the game! I run a small agency based in SE Queensland specialise in hard-to-find-talent. With 18 years in the industry though I have seen it all. So, whether you’re a small business owner in Brisbane looking to grow your team, or a larger company in need of specialized talent, read on to discover the advantages of a personalized recruitment approach with one of the small but perfectly formed recruitment agencies in Brisbane. Let us help you find the best recruitment agencies brisbane (Pros tip, they aren’t the big ones!).

The Advantages of Personalized Recruitment

What is a Personalised approach to recruitment? To me this means understanding your business. Not just your EVP (Employee Value Proposition) but scratching beneath the surface to understand your business and your team.

Taking the time to understand a company’s specific needs and culture ensures that candidates are not only qualified for the position, but also a good fit for the company. This is particularly important for team based hire where dynamics are crucial and hiring the wrong person can have a significant impact.

Aa personalized approach allows recruiters to consider a wider range of candidates. By focusing on factors beyond just technical skills and experience, such as personality, work style, and cultural fit, a recruiter can identify candidates who may not seem like an obvious choice at first. Look back on previous hires, how often does what you think you want on day 1, actually turn out very different at the end of the process? A good recruiter can make that journey more effective.

Finally, a personalized approach to recruitment can lead to stronger long-term hires. By ensuring that a candidate is a good fit for the company culture, they are more likely to be satisfied in their role and stay with the company for a longer period of time. This can save a company time and money in the long run by reducing turnover and the costs associated with rehiring and training.

For example, let’s say a small Brisbane-based tech startup is looking to hire a software developer. A larger recruitment firm may focus on the technical qualifications of the candidates, and present a list of qualified developers looking for jobs in brisbane. However, a small agency that takes a personalized approach may present the startup with a candidate who has slightly less experience but is a better fit overall for the company. This can lead to a stronger long-term hire and better overall outcomes for the startup.

The Pitfalls of Large Recruitment Agencies

While larger recruitment agencies have their benefits, the main being for high volume, low value recruitment, there are also several downsides to working with them, especially when it comes to challenging and niche roles. One of the primary issues is that personalization can be lost in the shuffle.

Large recruitment agencies often work with hundreds of clients at a time. With such a high volume of clients, it can be difficult to provide personalized attention to each one. As a result, recruiters at larger agencies may not take the time to truly understand a company’s specific needs and culture. Instead, they may focus solely on finding candidates who meet the technical qualifications for this position, rather than looking for someone who is also a good cultural fit for the company. Indeed, a recruitment agency supporting more companies is likely to support multiple clients with similar needs, pitching multiple opportunities to the same candidate.

Low hanging fruit anyone? Large agencies are notoriously target driven. This means less time to take understanding the individual clients, less time to deep dive into talent market. Less time to support your critical hire.

Additionally, the sheer volume of candidates that larger agencies work with can lead to a lack of attention to detail. Recruiters may not take the time to thoroughly review a candidate’s resume or application, leading to mismatches or missed opportunities.

Lets say a large recruitment agency is working with a Brisbane-based marketing firm to fill a graphic designer position. The agency may present the firm with a list of qualified candidates who meet the technical requirements for the role. However, without a personalized approach, the agency may not consider the fact that the marketing firm places a high value on collaboration and teamwork. As a result, they may present the firm with candidates who are highly skilled but who do not have the right personality fit for the team. This may come out in interview or when they part company 6 months down the line.

The Benefits of Working with Small Recruitment Agencies in Brisbane

While larger recruitment agencies have their benefits, working with a small agency can provide a more personalized and tailored approach to recruitment.

Personalized attention: Small recruitment agencies typically work with a smaller number of clients, which allows them to provide more personalized attention to each one. As mentioned, recruiters can take the time to truly understand a company’s needs and culture, and tailor their search for candidates accordingly.

Local and/ or specialist expertise: Small recruitment agencies are often based in the same region as their clients, this means they have a better understanding of the local market, industry and most importantly candidate network. This can be especially beneficial for areas such as Brisbane, where competition for talent is high.

Flexibility: Small recruitment agencies are often more flexible in their approach to recruitment. They will often strive to partner with clients, offer alternative solutions such that just aren’t viable for large agency models

Cost-effective: Working with a small recruitment agency in Brisbane can be more cost-effective than working with a larger agency. While large agencies charge low rates for volume hiring, any specialist hiring comes at a price, often without the service. Small agencies often have lower overhead costs and may be able to offer more competitive pricing for service and support given.

Let’s say a small Brisbane-based law firm is looking to hire a new legal assistant. A small recruitment agency in Brisbane may take the time to visit the law firm, get to know the team, and understand the specific needs of the role. They may also have a strong network of candidates in the legal industry in Brisbane, allowing them to provide the law firm with a list of highly qualified candidates who are also a good cultural fit for the firm.

Tips for Finding the Right Small Recruitment Agency

When looking at small/ specialist recruitment agencies in Brisbane, there are a few key things to consider to ensure that you choose the right agency for your needs.

Research: Start by researching small recruitment agencies in Brisbane online – check LinkedIn profiles of the consultants and leadership. Look at review sites like Trustpilot.

Ask for recommendations: Reach out to your network and ask for recommendations for small recruitment agencies in Brisbane. Your colleagues or business partners may well have worked with an agency they can recommend.

Meet with them in person. Isn’t all business in Brisbane done over coffee? Schedule a meeting with the agency to discuss your recruitment needs in person. This will give you the opportunity to ask questions and get a sense of their approach.

Ask about their process: Ask the agency to explain their recruitment process, including how they source candidates, screen applicants, and present candidates to clients. This will give you a sense of how they work and whether their approach is tailored to your needs.

Look for communication: Make sure the agency has strong communication skills and will keep you updated throughout the recruitment process. You want an agency that is responsive and keeps you informed every step of the way.


In conclusion, a personalized approach to recruitment will have many benefits for your business, including better candidate matches and stronger hires. While large recruitment agencies can offer a range of services, they may not be able to provide the same level of personalization, attention to detail or commitment that a small recruitment agency in Brisbane can offer.

Working with a small recruitment agency in Brisbane can provide tailored recruitment services that are designed to meet your specific needs. They can offer a more personalized approach to recruitment, ensuring that you find the right candidates for your business.

When choosing a small recruitment agency, make sure to do your research and meet with them in person to ensure that they are a good fit for your needs. With the right agency, you can find the talent you need to help your business grow and succeed.

Overall, working with a small recruitment agency in Brisbane can be the best choice for your business. They can provide the personalized approach that larger agencies may not be able to offer, resulting in stronger hires and a better recruitment process.

Thanks for taking the time to read. Contact me for further info.

Ross is a tech, finance recruitment loving blogger, speaker, full time dad, part time surfer. If you want to know more about my useless opinions, keep reading my blog.

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