Sales / Service
The Answering Service And Internet Technology
By Nick Dalleva · 16 years ago
Since the dawn of the answering service, every new technology was predicted to be the death of the industry. From the answering machine, to call forwarding, to voice mail, each was predicted to bring the ...
Call Centre: Inbound Services
By Randy Harmat · 16 years ago
An inbound call center is one that exclusively or predominately handles inbound calls rather than outbound calls. Generally, these calls are coming in from outside, most often through toll free numbers and are primarily service ...
Telesales Training Tip – Must Have Tips for Telesales Success
By Sean Mcpheat · 16 years ago
When you prospect over the telephone do you always get stuck with the people who can never make the decision?
Do you know of the three types of people that you should aim for when ...
Three Strategies for Finer Telecommerce
By John Cole · 16 years ago
Telemarketing is a scheme that is nearly as venerable as the telephone. And in spite of all the technology that has grown over time, telecommerce is nonetheless counted an effectual way to arrive at sales ...
Better Customer Service
By Greg Roworth · 16 years ago
Better Customer Service is Not Optional
Providing better customer service is an obvious competitive strategy that creates the platform to achieve success in your market. For that reason, is is almost unbelievable that customer service ...
10 Ways To Prospect For New Customers
By Matthew James · 16 years ago
If you’re looking for new customers, then you’ll want to stay one step ahead of the competition, and one step ahead of your colleagues.
Here are 10 ways to help you find new customers.
1. ...
Surviving Micro Managers
By Kenneth Skiba · 16 years ago
If you are reviewing this article, my guess is you are being Micro Managed. Most of us will have had the opportunity to work with a micro manager. Under this type of leadership, one feels ...
Advantages Of Personalized Business Stationary
By Brian Jenkins · 16 years ago
Those of us who are in business know how important the impression we give others is. We also know that we are under constant scrutiny by those we are engaged in business with and how ...
Making an Effective Business Sales Letter!
By Uvi Pann · 16 years ago
Traditional selling techniques, such as sending out business sales letters to potential customers via snail mail, can be effective sales tool if done properly. Many businesses have failed to get results from such marketing strategies ...
Business Letter Writing: What’s Involved?
By Shawn Thomas · 16 years ago
The internet and the age of text messaging, instant messaging and voicemail has caused some to stray away from the formality that is necessary for making the best impression in business. However, computer technology and ...
Making Money Online Using Ebay Has Never Been So Easy
By Giuseppe Lo Monaco · 16 years ago
There are so many ways to make money online it is hard to decide where to start. One place that practically has it all is eBay. EBay offers many different ways to make money from ...
Suggestions For Writing A Thank You Note
By Rachel Jackson · 16 years ago
Many of us learned from our parents that it is proper in a variety of situations to compose a handwritten note of thanks, as when you receive a gift. The expectation for composing a well-written ...
How To Handle Rejection
By Jim Klein · 16 years ago
This sales prospecting technique isn't specifically about how to prospect. It's a technique for dealing with the ill effects of prospecting, how to handle rejection. Being able to overcome the ill effects of rejection is ...
To write a triumphant sales letter, present are numerous strategies you should employ!
By Beant Kaur · 16 years ago
1. Make your cover "lumpy" by enclosing a little, inexpensive free gift. Make sure the gift has your company name and contact information on it and that the gift is something a person would want ...
The Truth About Sales Training Programs
By Stephan Schiffman · 16 years ago
Spend half an hour researching online for the kind of sales training programs that are a big waste of money and time, and you'll turn up some pretty sobering results. Corporations spend millions of dollars ...
How To Quickly Build Rapport With Your Prospects!
By Jim Klein · 16 years ago
I'm sure you'll agree, building rapport and trust with your prospects is one of, if not the most important presentation skills you can learn. It's been said many times, people only buy from people they ...
Sales Training Tip – What to say and how to say it
By Sean Mcpheat · 16 years ago
In my new "What’s In a Word" series, I will offer a different word or phrase that could help you or seriously damage your sales efforts. As everyone knows, I’m a harsh critic of the ...
The Freight Brokerage Business – Basic Information and Getting Started
By Ray Donovan · 17 years ago
Freight brokers are basically middle-man between the shipper, buyer or owner of the product and the trucking company that moves the freight. Freight brokers will accept an order for a load to be moved from ...
A Marketing Idea Guaranteed to Increase Your Sales
By Jim Klein · 16 years ago
Would you like a marketing idea guaranteed to increase your sales? Would you like to stop people from shopping your product or service and losing business to your competition? Would you like to reduce the ...
Unlock the Power of Cold Call Prospecting
By Jim Klein · 17 years ago
Cold call prospecting may not be one of the best ways to generate leads or to make appointments with prospects, however, it beats sitting around the office waiting for the phone to ring and it ...