Sales / Service
Black Friday Sales Everyday
By Earl Stringer · 16 years ago
We all know that the day after Thanksgiving otherwise known as Black Friday , or even the monday after known as Cyber Monday, have become two of the most popular days of the year. These ...
Sales Leadership Excellence: How to Recruit & Retain More High-Producing Sales Leaders
By Gregory Stebbins · 16 years ago
As a sales leader, have you ever felt like you were at war in your business?
No surprise there because modern business is based on a military model. However, today's business environment is rapidly changing ...
The Front Desk
By Prabhash Bhatnagar · 16 years ago
In the hospitality business the front desk plays a crucial role, it is the center of all information flow.
Front desk are usually the first line of customer service for a lodging property. The registration ...
Referral Strategies That Perfectly Work For You Part 1
By Terry Wygal · 16 years ago
At some point, you may find yourself wondering on how you can make your business grow without spending a dime on advertising and product promotions. You ask yourself several questions like how can you start ...
Long-Distance Moving and Cargo Transportation
By Eugene Smith · 16 years ago
Long-distance moving or cargo transportation is always a big problem and causes a lot of troubles. You leave to another town and have to move your furniture and home appliances? Do you have to move ...
Bilingual Services in Call Centers
By Randy Harmat · 16 years ago
The global nature of products & services and the rise in purchasing power of developing countries have increased the customer base of an ordinary business. Imagine a scenario. A prospect or customer calls up a ...
10 Killer Ways to Make Testimonials More Effective
By Frank Mayes · 16 years ago
The following article includes pertinent information that may cause you to reconsider what you thought you understood. The most important thing is to study with an open mind and be willing to revise your understanding ...
10 Sales Training Tips For Getting An Appointment
By Matthew James · 16 years ago
If you’re involved in a sales environment where you need to get appointments so that you can pitch to offer your products or services, you may struggle to get appointments from time to time. A ...
How Thermal Paper and POS Systems Increase Productivity
By Mike Cole · 16 years ago
Given the qualities of thermal paper, point of sale (POS) systems stand to benefit in terms of productivity. Thermal paper can significantly boost the productivity levels of businesses that rely on their point of sale ...
The Answering Service And Internet Technology
By Nick Dalleva · 16 years ago
Since the dawn of the answering service, every new technology was predicted to be the death of the industry. From the answering machine, to call forwarding, to voice mail, each was predicted to bring the ...
Call Centre: Inbound Services
By Randy Harmat · 16 years ago
An inbound call center is one that exclusively or predominately handles inbound calls rather than outbound calls. Generally, these calls are coming in from outside, most often through toll free numbers and are primarily service ...
Telesales Training Tip – Must Have Tips for Telesales Success
By Sean Mcpheat · 16 years ago
When you prospect over the telephone do you always get stuck with the people who can never make the decision?
Do you know of the three types of people that you should aim for when ...
Three Strategies for Finer Telecommerce
By John Cole · 16 years ago
Telemarketing is a scheme that is nearly as venerable as the telephone. And in spite of all the technology that has grown over time, telecommerce is nonetheless counted an effectual way to arrive at sales ...
Better Customer Service
By Greg Roworth · 16 years ago
Better Customer Service is Not Optional
Providing better customer service is an obvious competitive strategy that creates the platform to achieve success in your market. For that reason, is is almost unbelievable that customer service ...
10 Ways To Prospect For New Customers
By Matthew James · 16 years ago
If you’re looking for new customers, then you’ll want to stay one step ahead of the competition, and one step ahead of your colleagues.
Here are 10 ways to help you find new customers.
1. ...
Surviving Micro Managers
By Kenneth Skiba · 16 years ago
If you are reviewing this article, my guess is you are being Micro Managed. Most of us will have had the opportunity to work with a micro manager. Under this type of leadership, one feels ...
Advantages Of Personalized Business Stationary
By Brian Jenkins · 16 years ago
Those of us who are in business know how important the impression we give others is. We also know that we are under constant scrutiny by those we are engaged in business with and how ...
Making an Effective Business Sales Letter!
By Uvi Pann · 16 years ago
Traditional selling techniques, such as sending out business sales letters to potential customers via snail mail, can be effective sales tool if done properly. Many businesses have failed to get results from such marketing strategies ...
Business Letter Writing: What’s Involved?
By Shawn Thomas · 16 years ago
The internet and the age of text messaging, instant messaging and voicemail has caused some to stray away from the formality that is necessary for making the best impression in business. However, computer technology and ...
Making Money Online Using Ebay Has Never Been So Easy
By Giuseppe Lo Monaco · 16 years ago
There are so many ways to make money online it is hard to decide where to start. One place that practically has it all is eBay. EBay offers many different ways to make money from ...