Sales / Service
Complaints - Does Every Company Have Them?
By Brad Stone · 18 years ago
Complaints are a part of doing business. No matter how superior a company is with service to their customer, there are always some customers that are just not satisfied, or situations arise with their service ...
The Way of the Milkman
By Mark Rohlfs · 18 years ago
It wasn’t really so long ago that we had a milkman deliver fresh farm goods to our home. I’m not sure what happened to him, but I know he doesn’t deliver milk any more. That ...
How To Make Sale After Sale After Sale After Sale - For Ever ! (Part 1)
By David Newman · 18 years ago
Sales Techniques - (Part 1) - How To Amaze Your Visitors & Ensure That Your Customers Come Back To YOU Time After Time After Time - Sale After Sale After Sale !!! ! YES !!! ...
The Single Greatest Sales Skill … Ever!
By Leslie Buterin · 18 years ago
Chase 10 rabbits at one time … you go hungry! Focus on CCE
Change your thinking … change your life.
From "I can't" to "I can AND this person wants to help change my life ...
Salesmanship and Empathy
By Jeff Blackwell · 18 years ago
One of the simplest ways to increase your productivity as a salesperson is to tune into your buyer's point of view. When you are in tune with your buyer you have empathy. This means that ...
The Top 7 Ways of Thinking That Will Get You New Clients
By Leigh Ashton · 18 years ago
Henry Ford said: “If you believe you can, you can; if you believe you can’t, you’re right”. Your behaviour is a direct result of what you’re thinking. If you’re having problems generating new clients it’s ...
12 Ideas to Become an Uncommon Sales Manager
By Steve Lover · 18 years ago
The process of finding powerful and dynamic sales managers is difficult at best. Often organizations take solid sales people and turn them into managers. On the surface this might seem like a great idea. The ...
Sales Promotion - A Closed Door Event
By Kris Mills · 18 years ago
Oh no, not another sale!
Sales are everywhere. So it’s no wonder that shoppers are becoming a little skeptical when they see the word “sale” mentioned. Here’s a great idea for a different kind of ...
10 Ways to Overcome Sales Objections
By Sean Mcpheat · 18 years ago
According to the experts who conduct sales coaching and sales training courses, most of the sales objections take place when a sales rep has failed to show to the client the usefulness of the product. ...
To Do Or Not To Do, Is Cold Calling a Waster of Time?
By Ralph Michaels · 18 years ago
Many would say that cold calling is a waste of time in today’s society. That may be driven from a rather narrow perspective. Cold calling takes a lot of different forms.
Years ago it was ...
Are You Losing Customers Because You Do Not Have a Follow-up System In Place?
By Kristina Mills · 18 years ago
You’ve just had an inquiry about one of your products. Someone has asked for more information from you. Aha, could be a potential customer, you think to yourself!
How well are you doing keeping your ...
16 Easy Lead Generation Techniques That Works
By Biba Pedron · 18 years ago
One of the comments that I hear the most from clients, professionals or small business owners, is that they don’t get enough leads to grow their business on a regular basis.
But when I ask ...
The 7 Secrets Of Profitable Sales Interviews
By Tony Hall · 18 years ago
If you want to make a success of your business then you must be able to sell your products. That makes sense doesn't it? And in most businesses that means getting out and selling to ...
How To Build Strong & Lasting Customer Relationships
By Henry Pellerin · 18 years ago
Can you imagine the following scenario? Your customer profile consists of people who solely value your products and services, who don’t make decisions based solely on price, and who don’t “try” the competition occasionally. Seems ...
Customer Service Comes First!
By Kimberly Vetrano · 18 years ago
We all have experience when it comes to customer service. Whether it’s the waiter at your favorite restaurant or a clerk at the return counter in a local department store. Sometimes we are fortunate to ...
Sales Techniques: Just who do you think you are?
By Darren Slaughter · 18 years ago
For as long as there have been salespeople, there have been sales techniques, both good and bad. Almost as long, there have been gurus touting the latest and greatest sales technique at the highest prices. ...
Ten Myths About Multicultural Customers
By Michael Soon Lee · 18 years ago
Over one-third of all Americans today are minorities. The numbers of people from diverse cultures are growing so rapidly that the U.S. Census Bureau expects this group to be nearly half of the population by ...
We Bring Value To Our Customers
By Tamir Qadree · 18 years ago
In sales, or networking, we are paid to bring value to our customers and prospective customers. That is what we actually get paid to do! WE GET PAID TO BRING VALUE! The more valuable we ...
Shrink Wrap Systems are a Retailer’s Best Friend
By Eric Weinstein · 18 years ago
There are some things that all retailers, no matter what their size, should have. There are the obvious things like cash registers and open signs, racks to display product and security systems to monitor customers ...
Employees' Poor Writing Skills Can Lead to Lost Profit
By Helen Wilkie · 18 years ago
Employees' writing skills - or the lack of them - substantially affect the bottom line in ways you may never have considered. Here are just a few.
* Badly written instructions can lead to incorrect ...