Sales / Service

Sales Training Means Business
By Sherry Harris · 19 years ago
You can be a master in producing world-class products and may be among the best in the business, but that is not enough. You have to sell the product and anytime and anywhere in the ...
Product Development The Easy Way
By Joe Mcvoy · 19 years ago
Here’s how to create successful new products if you’ve never had an original idea in your life. I'm not very creative, so that’s the only way I could create any products at all. All I’ve ...
Three Steps To Your Own Import Export Business
By Matt Canham · 19 years ago
In this article I'd like to talk about the first three steps I believe are vital in starting up your own import-export business. The first and most important step is to determine your interests. It ...
Auto Sales Training in the 21st Century
By Tim Davis · 19 years ago
Auto sales training is definitely not what it used to be. In the 70's, you could walk onto an auto dealers showroom floor, ask for a job and be selling a car that afternoon. No ...
A Unique Selling Proposition
By Joseph Farinaccio · 19 years ago
Every product or service should offer a unique selling proposition (simply referred to as USP) to its potential customers. What’s a USP? The USP is an acronym for “Unique Selling Proposition” or “Unique Sales Proposition.” ...
The Secret Rules of Selling
By Joseph Farinaccio · 19 years ago
I’m about to share with you the secret rules of selling. Well... okay... they’re not really a secret. But not many people think about them - - that’s for sure. You may already know them, ...
Making Money through Product Resell Rights
By Peter Tarrida Del Marmol · 19 years ago
Resell rights come in many forms and sizes. They can come in large packages with many products bundled together and offered for an almost suspiciously low price. Or they can be offered on a single ...
Working for Yourself…Did You Forget Something?
By Bonnie Kotch · 19 years ago
This happened to me recently and I don’t doubt that it’s happened to you. You tell me if this sounds familiar . . . I send an email to customer service of XYZ Company. I ...
How to Provide Exceptional Solutions (Not Just Service) to Your Clients
By Donna Gunter · 19 years ago
In 2003, I moved to Little Rock, AR, and I was amazed with how helpful my new property manager was. If you haven't moved recently, you may have forgotten all the joy associated with having ...
Sales Training Success Tip - The Gift of Gab, Good or Bad?
By Ike Krieger · 19 years ago
Let's debunk a myth. A myth can best be described as a story or idea whose existence is widely believed in, but in reality “it just ain’t so.” Based on this description I’ve created a ...
Leverage Your Time & Talent to Help More People & Make More Money
By Alicia Forest · 19 years ago
When I first went into business for myself five years ago as a marketing and public relations consultant, I struggled with setting my fees. Even though I had been making a good salary working for ...
Top 10 Selling Mistakes
By Hamoon Arbabi · 19 years ago
Achievement of selling “excellence” is most often earned rather than learned. Outstanding professionals continuously seek to hone their skills from mistakes made and lessons learned in pursuit of success. Professional sales people in search of ...
Sales Training Success Tip - Take Responsibility for Your Results
By Ike Krieger · 19 years ago
You've has a tough day, maybe even a tough month. I walk up to you and utter these words, "You are responsible for your results." What do you think about that? When you hear me ...
Accepting Payment Online – 7 Steps to Improve your Customer’s Buying Experience
By John Tedeschi · 19 years ago
Of course, the number one way you can improve your client's online purchasing experience is to accept credit cards on your site, because most of your clients will prefer to use their debit or credit ...
Your Diamond Mine: The Lifetime Value of Your Customers
By Wendy Maynard · 19 years ago
In the early 1900s, Reverend Russell Conwell - founder of Temple University - gave a popular speech called “Acres of Diamonds.” In it, he said: "Your diamonds are not in far distant mountains or in ...
5 Simple Tips for Dealing with Nasty Customers
By Jason Tarasi · 19 years ago
If you’ve been in business very long, you’ve likely heard it all! You know, the irate customer who is going to sue you over the nineteen dollar product that they claim is bogus; the one ...
A Concise Guide to MICR and Associated Technologies
By Charles Katz · 19 years ago
Magnetic Ink Character Recognition (MICR) was developed to utilize the benefits of computer technology in the banking industry. Prior to the use of a MICR line, check sorting by account number was a manual process. ...
Starting an Image Consulting Home Based Business--Home Business Start Up
By Shawn Price · 19 years ago
Starting an Image Consulting Home Based Business The Image Consulting Home Business is a challenging, exciting and profitable Home based Business. As with any consulting Business, professionalism, courtesy and creativity are required. Start up: $2,000 ...
Would You Like Cheese With That?
By Donovan Baldwin · 19 years ago
Back in my retail days, we called it "the upsell". In direct sales and internet marketing, it falls under the heading of "follow-up", although in many guises it can be very similar to the retail ...
Are You Boring Your Customers?
By Lynn Vandyke · 19 years ago
The business world is changing and your company must catch up. Consumers are driving the quest for information and personality. Customers are demanding to trade their hard earned cash for prompt, reliable, trust worthy and ...