By Charles Mungororo

Date 07/June/2021

Zimbabwean Pool company launches a one stop online pool store.

Established 14 years ago Poolplaza Zimbabwe is a Zimbabwean swimming pool company that have risen from humble beginnings and expanded its brand’s reach from an in-store only to becoming the largest independent in-store and online pool shop in Harare. Just by becoming a web retailer, Poolplaza is now everywhere in Zimbabwe and beyond as opposed to being confined to a physical location and by so doing saved money for opening and staffing more branches nation wide. Poolplaza sells all trusted brands of pool supplies under one roof and giving customers two choices weather to collect in-store or door step delivery at an affordable price.

Zimbabwean pool owners can now buy chemicals online and chat live with pool technicians as well if they have a problem with their pool. This business model has disrupted the Zimbabwean swimming pool supplies market which was only operational from 8am to 5pm and changed into a 24/7 entity giving pool owners and buyers time and flexibility as they can now place orders from anywhere in the world as long as they have an internet connection. Multiple home owners in the diaspora who own houses in Zimbabwe are now able to buy pool supplies from where ever they are in the world 24 hours a day and get their orders delivered to their properties in Harare.

As a pool specialist and Director Marketing we wanted to maximize our customer reach and launched our online pool shop bringing a faster and easier way to buy pool chemicals in Zimbabwe and it comes at a perfect time when consumers have shifted to online shopping due to the covid 19 pandemic. Now even when our physical shop is closed, our customers can still shop while in their pajamas or in between commercials as they watch television because our online shop’s doors never close. After becoming a web retailer, we are delivering more than 20 orders per day, with some orders having to be delivered on the next day.

The easy of shopping over the internet brought customer convenience to Zimbabwean pool owners because they now avoid parking problems, getting lost en route and dealing with crowds in supermarkets and hardware stores. Pool owners and company buyers were always complaining about big supermarkets and hardware stores not being able to provide product advice. Poolplaza have solved all that online with their service innovation.

Poolplaza delivery staff can test customer’s swimming pool water for free during delivery. For pool construction, chemicals, maintenance and repairs in Zimbabwe, customers can go on and google Poolplaza Zimbabwe and check on social media as well. Our website is user friendly and easy to navigate. During normal working hours, customers can ask our pool technicians for any pool care advice live online.