Making a business powerful through the word-of-mouth

BusinessEcommerce

  • Author Shermaine Camacho
  • Published November 23, 2009
  • Word count 507

Finding a customer is not easy. In fact, it costs you more than five times such as keeping the existing one. Probably, this is enough reason for you to start selling to your current customer base. But there are several strategies on how to keep your regular customers coming back and at the same time let them recommend your business to others. You don’t have to create a scandal to do this. Make your business a buzz through the word-of-mouth. Getting the people talk about your business is a type of publicity that money can’t buy.

In tough economic times, many business owners struggle to find another way to market their business. While best web designs effectively attract people, the word-of-mouth is sort of a free advertising that is perfect in this economic downfall. Although it is true that quality products and good customer service are the major factors that will make your customers pass along the recommendations to others, perhaps doing some little extra work doesn’t hurt. In fact, this strategy has helped some companies become well-known in the industry.

Even though our world is already wrap up in the new technology, still, the word-of-mouth form of advertising never fades. So how will you do this?

• Recruit people – You don’t need to have a deep pocket for this job. Establish a team of supporters; it may be composed of your family, friends or colleagues. They can talk about your business to people they knew. However, ensure that they knew enough about your business, your capabilities and qualifications to create a convincing case to other people.

• Get Involve in Networking – Participating to professional associations which are related to your field is just one of the good tactics. These groups knew about many potential opportunities that will help your business grow.

• Thank your clients – Every time your business has a successful project, don’t forget to send your clients a simple thank you and that you appreciate working with them again. And you can include some discounts for customer referral. Encourage them to tell the others about your business.

• Get Personal – A best web design is not only the key to make your customers recommend you to others, but it is also important to connect with them through talking, mail, blog or even call them to let them know you’re always be around in case they will need you. Keeping in touch with your customers and clients will help you build a good relationship with them. Building a personal relationship is important especially if you want them to remember the name of your company.

Keeping these tips in mind will help you earn more customer recommendations. Making yourself available in case your customer needs you is a plus, so they will always go back to you knowing that you will be around. This will help build more trust to your business while increasing the chances of pulling more customers and prospect clients. Let your customers and clients spread good words about your business.

Shammy C. is a long time web content writer with an experience in SEO. She

is presently connected with a new growing company and working in the

industry of internet marketing. She’s a certified bookworm and a

self-confessed introvert with good observation skills.

For more infos about best website designs, visit firmmonster.com

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