Sales / Service

21 Sales Letter Secrets - Part I
By Scott Groves · 19 years ago
As a “Results Coach” to numerous business owners in a variety of fields, I am often puzzled as to what little or no effort goes into marketing. Businesses spend money on advertising methods such as ...
Getting Into Your Buyer's Shoes
By Charlie Lang · 19 years ago
The story A few weeks ago, I met Chris* at a networking event. We chatted about what his company was doing and what my business was all about. He quickly realized that his company's online ...
Contact Centers
By Jimmy Sturo · 19 years ago
A brick-and-mortar contact center is a service-oriented place where customers and others seeking help are aided by a trained work force. The contact center is managed by a professional organization that provides and manages the ...
Inflict Pain On Your Customers Over The Internet And Gain More Profits!
By Alan Quan · 19 years ago
Although the internet is a ‘cold’ way of doing business compared to face to face business, you should remember that you are still dealing with people. The computer has changed the way we do business, ...
Should you Take Care of your Customers?
By Frederic Moraillon · 19 years ago
Sometimes it feels like business would be so much better without customers. We could go about our internal meetings without problems, set-up strategies that we like and understand, decide where the funds should go...life would ...
Building Your Customer List With a Newsletter
By Christopher Robinson · 19 years ago
It is important to note a few points when writing your newsletter. Do not rush this and plan your publication well. Once you develop a really good newsletter you will have more chances of readers ...
Sales Letters And Stories?
By Stuart Elliott · 19 years ago
If you want to get someone to pay attention to what you are saying, tell a story! Everybody loves to listen to a good story but not many people tell stories in their sales letters ...
POS
By Steve Valentino · 19 years ago
Point of sale (POS) is just another name for the cash counters where you pay for your purchases. This could be a supermarket or a highway establishment or any other physical location where money is ...
Do You Love Your Business but Hate Getting the Word Out?
By Denise Michaels · 19 years ago
Attention women business owners: If the thought of marketing and selling in your small business almost drives you to chocolate – keep reading. I’ve cracked the code on why we hate “asking for the sale” ...
Sales Success: Nowhere to Go Today?
By Daniel Sitter · 19 years ago
Tommy Shaw, guitarist and songwriter for the popular rock band, Styx, wrote a song several years ago entitled “Too Much Time on My Hands” where he included the lyrics “I have a nowhere to go ...
Should Your Sales Letter Be Long Or Short?
By Stuart Elliott · 19 years ago
Which type of sales letter generates the most sales, a long one or a short one? No prizes for guessing correctly - A long, INTERESTING sales letter consistently converts more prospects into paying customers. (And ...
How To Prospect Top Dogs And Put Your Sales Through The Roof
By Leslie Buterin · 19 years ago
In light of the downward move of our economy, most of the sales organizations in this country are scared spitless. I hate living in fear. Bet you don't like it much either. What if you ...
Making Cold Calls Enjoyable ... Impossible?
By Charlie Lang · 19 years ago
Have you ever wondered why there are still companies that use cold calls to acquire new business even though most people hang up sooner or later on most cold calls? It's the so-called 'numbers game' ...
Sales Letter Writing - The Final Push
By Stuart Elliott · 19 years ago
You started by writing the headline of your sales letter, moved through the body and now you're getting to the nitty-gritty part of your copy - getting your prospect to part with his money... Will ...
10 Top Rapport Selling Tips (Deborah Patel Interviews Paul Archer)
By Deborah Torres Patel · 19 years ago
Deborah Torres Patel: You and I both agree that many salespeople often forget the most important part of the sale…the customer. Paul Archer: That’s right. My crusade is to put the customer back on the ...
Elevator questions are your key to sales success.
By Tim Connor · 19 years ago
If you were able to get an appointment with the president of an organization that was a potential customer who could give you more business in one sale than all of your other customers combined ...
How to Generate Leads on the Internet
By Jimmy Sturo · 19 years ago
In the last decade, the Internet has become a major commercial force. Not only do online sellers like Amazon.com have huge sale numbers, but nearly all successful businesses must utilize the Internet in order to ...
Call Center Headsets
By Josh Riverside · 19 years ago
For most companies, communication is a major prerequisite for maintaining good customer relations. And the most cost effective way to do this is through telephones. Call centers or contact centers specialize in the activity of ...
All About The Customer- The One Arriving At Your Storefront
By Karl Stadler · 19 years ago
You know the feeling of waiting for something or someone to arrive. The excitement builds as the time comes closer and the anticipation nearly becomes unbearable. You know the feeling of disappointment when the time ...
What Can You Do When Your Mind Refuses To Write Your Sales Letter?
By Stuart Elliott · 19 years ago
You need to write a sales letter but you can't find the words, the harder you try the less comes to mind. In the end you're left miserably staring at a blank piece of paper ...