Author's articles

How to Define Your Brand Identity with 5 Simple Questions
By Susan Friesen · 5 years ago
Why the wrong brand identity can mislead clients about your business and cost you valuable leads. A business with the wrong brand identity is swimming against the current and creates issues for itself that can ...
How to Define Your Brand Voice
By Susan Friesen · 5 years ago
3 Steps to Help You Create This Essential Part of Your Business Brand Identity Creating your brand identity involves many different facets including the logo, taglines, website colours and brand voice. Every brand has a ...
How to Differentiate Your Brand Personality & USP
By Susan Friesen · 5 years ago
Tips on Showcasing the Ideas and Values that Make Your Business Brand Unique It’s very rare to be lucky enough to have a business in an industry that isn’t crowded with competition. Whether you sell ...
How to Find Your Business Niche
By Susan Friesen · 5 years ago
3 Ways to Help Better Position Your Business for Market Success Finding your business niche is the first step of defining your brand. If you don’t understand how to position your business in the market ...
4 Simple Steps to Improving Newsletter Click-Through Rates
By Susan Friesen · 5 years ago
How to Engage Your Target Audience for More Clicks Newsletter marketing can be extremely effective and really grow your business, but it has to be done right. Bloated copy or an incoherent message are easy ...
How to Target Your Ideal Clients with Digital Newsletters
By Susan Friesen · 5 years ago
5 Ways to Create the Right Content for Your Audience This month we’re talking about digital newsletters as a highly effective marketing tool. Regardless of the size of your business, they’re an efficient way to ...
4 Top Email Marketing Services for Entrepreneurs
By Susan Friesen · 5 years ago
Your newsletters don’t have to be a chore. Writing about what you do should be an enjoyable experience and when it is, it will reflect in the content – which then leads to a better ...
How to Create the Best Company Newsletter
By Susan Friesen · 5 years ago
4 Strategies to Crafting Effective Digital Newsletters for Your Business For many business owners, crafting company newsletters that people actually read and get sales or leads isn’t easy. Because of this (and other reasons too) ...
3 SEO Pitfalls Service-Based Businesses Should Avoid
By Susan Friesen · 5 years ago
Search Engine Optimization has become one of the most complicated aspects of having an online presence. The variables that are key to earning your rank constantly update and change and there are many things that ...
3 SEO Keyword Research Strategies for Service-based Businesses
By Susan Friesen · 5 years ago
How to Get Found When People Are Looking for Your Offerings Where do you go when you need to find a lawyer, restaurant or interior designer? To Google, of course! But with so many businesses ...
4 Essential SEO Strategy Elements for Service-Based Businesses
By Susan Friesen · 5 years ago
Unique Elements Required for a Service-based Business to Rank Properly in the Search Engines. While big multinational companies employ SEO strategies to gain clients and customers from all over the world, a small business who ...
5 Service-Based Businesses That Really Benefit from Local SEO
By Susan Friesen · 5 years ago
Does your service-based business serve a specific local-based geographic area? If so, your success depends greatly on attracting local traffic. Local SEO can be a great way to reach customers. While virtually any business can ...
Avoiding Disaster: Make Website and Business Asset Backups Mandatory
By Susan Friesen · 5 years ago
Do you have a backup of all your website and business data? A sudden attack on your web hosting or an employee error can cause havoc without warning. The same goes for any information about ...
Maximizing Your Marketing with Data Mining & Retargeting
By Susan Friesen · 5 years ago
3 Steps to Not Fearing These Marketing Techniques; Embrace Them Instead From increasing conversions to enhancing the customer experience, all types of companies use data mining and retargeting. They’re very effective marketing techniques, but many ...
In-Depth: Facebook Data Privacy & Social Media Data Mining
By Susan Friesen · 5 years ago
What Businesses and Consumers Should Know for Their Protection (and Gain) Facebook’s ability to see your personal data has been a big deal in the news ever since Cambridge Analytica was singled out as abusing ...
10 Steps to Preparing Your Business for the GDPR (General Data Protection Regulation)
By Susan Friesen · 5 years ago
Even if Your Business is Not Located in the EU The General Data Protection Regulation is a new set of rules amended to the current Data Projection Act that will soon be mandated for those ...
12 Ways to Keep Your Data & Identity Safe Online
By Susan Friesen · 5 years ago
How to Boost Your Digital Security for Peace of Mind From the recent Facebook data breach to compromised customer data at huge companies like FedEx and Delta, personal security is more relevant than ever. In ...
Smart Calls-to-Action for Every Buying Stage to Maximize Conversions
By Susan Friesen · 6 years ago
Have you ever wondered why some websites convert better than others? You can have the best copywriting in the world but if you don't have effective calls-to-action on each page, you won't get the sale. ...
How Cross-Selling Can Help Your Business
By Susan Friesen · 6 years ago
4 Best Cross-selling eCommerce Practices to Boost Check-Out Sales Your business likely has more than one offering and your clients might be interested in more than just one product or service. When you defined your ...
7 Top Tips to Build Trust Faster with Prospects
By Susan Friesen · 6 years ago
Have you ever dealt with an overhyped salesperson that made you feel like they were a car salesman? I know I have. They make you feel like the biggest thing they care about is not ...