Sales / Service
Are Sales People Born or Made?
By Helen Dowling · 17 years ago
When I started this business, five and a half years ago, I think I would have given up very quickly if I thought sales people were born. I was terrible at sales – it was ...
Selling Scripts That Work
By Jim Meisenheimer · 17 years ago
The right selling scripts can catapult your sales to the next level. Not using prepared scripts and relying solely on 100% improvisation will block more sales opportunities than you can imagine.
I believe it's ironic ...
Enhancing Customer Retention and Devising a Better Customer Acquisition Strategy
By Colin Shaw · 17 years ago
It never ceases to amaze me how organizations pour money into attracting new customers but spend comparatively little on customer retention. Everyone knows it costs far less to retain an existing customer than to use ...
The Simple Secret to Achieve Direct Sales Success
By Meridith Alspector · 17 years ago
It just can’t be that easy! Everyone makes the dream of earning a million dollars sound like you can just buy this new program, electronic downloaded book, or software and push a button and almost ...
To Catch More Profitable Clients, Learn to Fish
By Peter George · 17 years ago
If you had to survive solely on the fish you catch, you would do everything possible to give yourself the best opportunity to not only catch fish, but also catch those that taste good and ...
Global Sales Center Offers Tremendous Advantages for Global Resorts Network Business Owners
By Debbie Turner · 17 years ago
Farmer passionately explains that he knows what kind of product he can put behind a sales center and what kind he can’t. He chose the Global Resorts Network (GRN) product because he felt it was ...
Be an Expert in Your Field and Have Clients Coming to You
By Peter George · 17 years ago
When it comes to marketing your services, two facts hold true. One is, when things are important to people, they buy -- or at least attempt to buy -- from a recognized expert. The other ...
The Seven Principles of Sales Success
By Monte Rose · 17 years ago
These seven "principles" affecting sales productivity have been condensed from global survey results on salespeople across a variety of industries and cultures. Regardless of what business or environment one is in, the applicability of these ...
Hooked On Selling
By Jim Meisenheimer · 17 years ago
I’m hooked on selling, how about you?
Ever since I was a kid selling subscriptions for my Newsday paper route on Long Island, I knew I was meant to sell.
Don’t get me wrong, it ...
New Millennium Marketing
By Tamara Dorris · 17 years ago
Anyone in sales would be best off recognizing the undeniable shift in the art of persuading people.
There was a time when the extra aggressive, all-out pushy type of salesperson was practically a pre-requisite for ...
Customer Service Nightmares - Computer Retailers Push Customer Service to the Brink of Extinction
By Keith Wood · 17 years ago
In today's self-service economy, shopping for computers and related technologies has become almost effortless. With the click of a mouse, consumers can visit one of the many comparison shopping sites and find one heck of ...
Gourmet Coffee Franchise - High Profits And High Competition
By Terry Edwards · 17 years ago
Gourmet coffee franchises make for a great investment opportunity. However, too much of a good thing can be a negative, especially with market saturation. If you're contemplating investing in a gourmet coffee franchise then there ...
Back to Basics: The Vital Importance of Sales ActivityTargets
By Ian Brodie · 17 years ago
Everyone recognises the importance of having a clear vision for their business, and of setting specific, measurable objectives. And almost all businesses have clear sales targets for the year - and usually quarterly and monthly ...
You Are What You Sell
By Ian Brodie · 17 years ago
Selling services has always been difficult.
The intangible nature of services means that potential clients cannot "touch and feel" or test the product before buying - so all the great benefits of the service can ...
Challenging the 80:20 rule
By Ian Brodie · 17 years ago
It's probably the best-known and most-repeated rule in sales: 80% of your sales come from 20% of your customers. The implication is that you should focus the majority of your sales efforts on those 20% ...
Office Plants: The Ultimate Office Fighting Machines
By Paul Zanelli · 17 years ago
You may not be aware of it but there is battle taking place in office buildings all over the world. On one side is the toxic gases produced by modern office equipment and on the ...
13 Mistakes When Creating a Sales Letter
By Keith Lee · 17 years ago
The Top Thirteen Mistakes in Preparing a Sales Letter
1. Poor Headline. Or what's even worse, no headline.
The most important part of sales letters is the headline. Unless the headline immediately attracts attention and ...
Dealing With Rejection When Phone Prospecting
By Colin Meunier · 17 years ago
MLM marketing is one of the most promising businesses in the world today. With the help of MLM, one can come nearer to their ambitions in a simple and hassle-free manner. However, to reap the ...
Sales Strategies: Why Prospects Buy From You
By Michael Beck · 17 years ago
In truth, it’s WHO YOU ARE, rather than what you do or what you know, that persuades someone to buy from you. People will choose to do business with you because they like you, relate ...
How to Save Costs While Growing Your Business - A Winning Formula!
By Andy Mckenna · 17 years ago
How to Save on Costs While Growing Your Business - A Winning Formula!
The image of your company is essential for its success. Potential customers make buying decisions, based on who is selling as much ...