Curing Summer Sickness
- Author Mike Idziaszczyk
- Published August 14, 2008
- Word count 803
As spring turns to summer and temperatures begin to soar, so too will employee absenteeism. Indeed, based on figures reported in the "Summer Absenteeism" survey conducted by Harris Interactive in 2007, it is likely that almost 40% of full time workers will call in 'sick' to enjoy a day in the sun. It is also very likely that a number of full time workers will take time off to enjoy one or more of the major sporting events that will occur during the coming months. Surveys indicate that sporting events such as the Football World Cup and the European Championships have an observable effect on employee absence. The exact reasons remain unclear, but it doesn't take much imagination to picture people absent from their workplace to ensure they are in front of their screens for the 3pm kick-off or to recover in bed from post victory celebrations. So, what is the cost to organisations? With employees feigning sickness to enjoy a summer's day or a sporting event, the costs to organisations are obvious. Sick leave costs the UK economy on average £13.4 billion a year and it must be frustrating for employers to learn that some of this is due to employees faking it. With temperatures set to rise and sporting events such as Euro 2008 and the Olympics on the agenda, employers need to start making plans to cope with the mystery "disease" epidemics that may sweep their workforce. So what should employers do? Plans may already be underway to warn and threaten staff about taking suspect sick days on sunny Fridays or during major sporting events. Often the symptoms of summer sickness are addressed with tactics including communicating to staff that attendance levels will be monitored and that sickness absences will be investigated during this period. In other words, heavy handed techniques borne out of bad experiences. But do these techniques actually work? Or do they just antagonise employees? More importantly, is there another way? The answer may well lie in flexible working. In other words, giving workers autonomy to decide when they put in their working hours. For instance, allowing them to start and finish work earlier so they can enjoy a late afternoon in the sun. The principle behind this is that people will still put in the hours they are contracted to do, but at a time that suits both their preferences and the company's needs. Allowing people to work flexibly may mean that rather than feigning illness to enjoy a live football match, an employee could arrange their working hours around the match. For example, they could work at home on the day of the match, start at 7am and finish at 3pm. This means they put in the same amount of hours but the employer doesn't lose out. In fact, research suggests that employees who perceive that they have flexibility in both the timing and location of their work are actually more likely to put in longer hours than those who feel they have less flexibility. In other words, providing flexible working can actually mean employers get more out of their workforce than they would if they demanded their presence at the office from 9 till 5. So what can organisations do to cure the sickness that prevails on sunny and sporting days? • One of the major problems associated with sickness absence is that organisations can not plan for it and therefore can often be stuck for cover in the workplace. A simple thing organisations could do therefore is to send out reminders to staff that annual leave needs to be booked for sporting events, well in advance. • Alternatively, organisations could offer employees the chance to work at home and encourage employees to schedule their work around sporting or other summer events. To this end, employers could avoid the costs associated with unplanned absenteeism. Organisations would, however, need to be clear about the work expected from employees when working at home.• If working from home is not an option, organisations could offer flexible working hours in the workplace to allow for people arriving later than 9am or leaving earlier than 5pm. However, if organisations choose this option, core hours and adequate cover may need to be agreed to ensure services or operations are not unduly affected.• If all else fails, organisations could offer the opportunity and facilities to watch sporting events at work. This could also increase feelings of camaraderie amongst staff. By offering flexible working options to employees, organisations give people less of a reason to feign illness. Moreover, employees are likely to feel more positive towards their employer and may even work longer hours. So, rather than worrying about how to treat the symptoms of summer sickness, employers should instead seek to find the cure; and with flexible working, summer sickness may start to become an epidemic of the past.
Mike Idziaszczyk is a Psychologist at Pearn Kandola Business Psychologists based in Oxford. He can be contacted on + 44 1865 516202 or emailed at midziaszczyk@pearnkandola.comhttp://www.pearnkandola.com
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