Sometimes a penny auction website may be unable to acquire the specific item as displayed on the site. In such a case, the website would contact you and inquire whether you would be willing to accept an equal item of equal value. Most often, this would mean an upgrade of the item as the product range found on these websites normally features high-tech items with a short life-span.

Most penny auction websites will include a list detailing the delivery charges to enable you to know much it will cost to get your item to you. This is because this is your responsibility once you win the item, not that of the site.

Most of the products won on penny auction websites are shipped directly from the suppliers and as such, delivery times may vary. You will most likely receive a notification email to tell you that your item is on its way.

On some occasions you may receive a faulty product that may have gotten damaged during shipping. First things first, log onto the manufacturer website or call their help desk to find out if there is a way to solve the problem without having to return the item. Suppliers are normally ready to replace any faulty items. You should, however, contact the penny auction website first to find out your options before sending the faulty item back, as it may take longer to replace it. Be sure to provide them with the auction ID and serial numbers of your product.

Should you wish to return an item won some penny auction websites may require that you provide us with your user name, auction ID of the item won and reasons why you wish to return the item. Even then, you may only receive a refund on the final auction price of the item won, plus shipping costs. But these sites do not normally give out refunds on the cost of bids placed during the bidding process for the won item.

In the event that,within 14 days of delivery,you decide that you no longer want the product, the site may refund the closing auction price paid, including delivery charges. In order to get a refund, most sites require that you return the item in its original packaging and undamaged.

Most penny auction websites work exclusively with the best retailers and suppliers available. They guarantee good quality products and ensure that they are delivered on time and without damages. The popular affiliates include UPS for fast and secure delivery. Featured brand names include: Dell etc.... Items available for auction include luxury items such as: LCD TV, laptops, cell phones, digital cameras and camcorders, video game consoles, sports cars, boats, luxury cruise vacations, designer clothing and accessories.

Bid Museum is one of the best online auctions source. It is a new penny auction platform which affords to sell normally expensively priced luxury goods at throw away prices.