How to Fix Outlook Error- An unexpected error prevented access to this file

Computers & TechnologyEmail

  • Author Axel Culver
  • Published April 18, 2010
  • Word count 421

Are you unable to access Microsoft Outlook PST (Personal Storage Table) file? Are you encountering unexpected error while accessing PST file? This behavior can be caused by corruption of the Microsoft Outlook PST file. Corruption may occur due to a number of application or system related factors. In such cases, the only option you have to restore the PST file is to use backup copy. However, if the backup is not available or is not updated, PST File Recovery is the only way left.

In MS Outlook, when you try to open any file, you may come across:

"An unexpected error prevented access to this file. Use ScanDisk to check the disk for errors, and then try using the Inbox Repair Tool again"

In this situations, you can open Microsoft Outlook account properly. You can see all the emails, contacts, notes, and other database, but you can not open them. With the above error message, the file access process fails. In such circumstances, you need to find out the actual cause of this issue and perform PST Recovery by sorting it out.

Root of the issue

This problem may occur due to corruption of the PST file. PST corruption may occur due to virus infection, application malfunction, operating system failure, system crash, improper system shutdown, and many alike.


In such cases, as recommended in the above error message, you should run ScanDisk utility on your Windows hard drive. This is a disk repair tool, which is inbuilt in the Microsoft Windows operating system. It detects and if possible, repairs hard drive errors.

After completion of disk checking, you are required to run the Inbox Repair Tool to fix this issue. Inbox Repair Tool or Scanpst.exe is a tool of Microsoft Outlook that allows you to repair and restore damaged PST file.

Although, Inbox Repair Tool is quite useful, it can not handle the PST file that is corrupted due to external reasons like virus infection, operating system failure, and more. In such circumstance, you need to go for third party PST Recovery Software.

The PST Recovery applications methodically scan entire PST file and extract all of its objects such as emails, notes, contacts, tasks, and more. They are completely safe and easy to use with read-only conduct and graphical user interface.

PST Recovery Software is a powerful pst file recovery utility that recovers data even from the encrypted PST files. It works well with Microsoft Outlook 2007, 2003, 2002, and 2000. The software is compatible with Microsoft Windows 7, Vista, 2003, XP, 2000, and NT4 (SP6).

Axel Culver has passion for writing Technical article. He is right now writing articles related to Product like PST Recovery Tool and PST Recovery Software to solve all outlook pst related problems.

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