Choosing the Right Senior Care Agency

FamilyElderly Care

  • Author Kevin Bush
  • Published June 27, 2012
  • Word count 727

When it comes to the long-term health and well-being of those we love, choosing a senior care provider is more than just a business transaction. It's a human transaction - and one that can significantly affect the quality of life of your family. With this much at stake, it's vital for people to understand how they can best choose the senior care company that will help them improve the life of a loved one suffering from dementia, mobility or other aging-related problems preventing them from leading a normal, fulfilling life.

In-Home Care

Traditionally, when an aging loved one became unable to care for themselves, there were just two basic options: either a family member or other person would be required to assume full time, 'round the clock care for the individual, or the afflicted person would be placed in a nursing home or assisted living center. For many people neither of these choices were acceptable, but lack of options, money and resources have likely forced thousands of families into these same situation. Fortunately, today there is another option: in home senior care, and it's changing the way we think about caring for our loved ones as they age.

In home care allows your family member to remain in the safety, comfort and familiar environment of their own home while having most of their needs met by a professional caregiver. This can range from once-weekly respite days for other caregivers, or full time direct care for families who are unable to provide it themselves.

Scope of Services

The scope of in home care services is the most important consideration when choosing a senior care company. This is because not all senior care and home care companies are the same; some only offer limited services, and some might not be experienced with your loved one's particular health and aging issues.

For most people, choosing a well-rounded service agency is most practical solution. This is because even if the patient only requires specific services at present, these needs will likely change in the future. Working with an agency that can adapt to these changes and provide consistent companionship in the family member's life is vital for most families to be able to retain continuity between their own lives and that of the suffering family member. The chosen agency should be capable of customizing a care plan that provides the right mix of services to preserve your loved ones' independence, maintain in-home safety, and enhance quality of life

Reputation

It's unfortunate that some individuals and companies do not always conduct themselves in legitimate ways. This is true of the home care industry as well, which means that it's your duty to be certain of the reputation of the senior care company you consider working with. Doing your due diligence includes reviewing Better Business Bureau reports, consumer watchdog groups and websites, and by checking with the regulatory body that licenses the company you're considering.

A reputable agency will have an established presence that is largely untarnished. In cases of previous complaints or problems, look to determine how the issue was ultimately resolved. Dated, unresolved issues or complaints could indicate a more serious problem that remains unaddressed.

But ultimately, if you're considering a senior care company your best source of information may be found by asking local referral sources such as discharge planners at the hospital, independent and assisted living facilities and other senior care providers about the agency. Because senior care is such a personal and sensitive issue, asking people who have had experience with the senior care agency may provide insightful information that can help you to make the right decision.

Questions you should ask a senior care agency include:

  • Are you licensed by the Department of Health for Home Care?

  • Do you provide free In-Home assessments for the client and their family?

  • Does your agency provide bonding and liability insurance?

  • Are your workers direct employees or outside contractors?

  • Do you require criminal checks, driving records, and reference checks on your employees?

  • Do you cover your workers with worker's compensation insurance?

If your family needs senior care or in home care, please call a professional provider for an immediate consultation. Help your loved one by creating a better quality of life for everyone involved in their care; all it takes to find out more is a simple phone call or email.

Click here to get an immediate consultation with a professional Pittsburgh Senior Care agency.

Click here for the original source of this article: http://www.pittsburghseniorcare.org/choosing-the-right-pittsburgh-senior-care-agency/

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Article comments

Marilyn Swenson
Marilyn Swenson · 12 years ago
Visiting Angels is indeed a blessing. I needed someone to care for my mom who lives in Palm Beach Gardens, FL. She suffers from Alzheimer’s and I live in England. I was able to choose the right caregiver for my Mom. The person was experienced and had excellent credentials. I have peace of mind knowing that Mom is in capable hands. You should check them out at www.visitingangels.com/palmbeaches (561-328-7611) if you need senior care services.

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